Patient Account Rep Private Pay

 Brookdale Senior Living Inc., a publicly traded company (NYSE: BKD), is the largest senior living provider in the United States. Brookdale’s geographic spread, depth of talent, resources and access to capital are unmatched in the industry. Brookdale operates 547 locations in 35 states and employs approximately 27,500 full and part time associates and serves nearly 52,000 residents.

 

If you want a rewarding career enhancing the lives of others, we invite you to consider Brookdale Senior Living. Learn more about BSL at www.brookdaleliving.com or go to www.careersincaring.com for a complete listing of our career opportunities.

 

Immediate Opening: Patient Account Representative - Private Pay

 

Job Type: Full-Time

 

Location: Brentwood, TN

 

We currently have an immediate opportunity for an individual with Medical billing experience, strong computer skills and excellent organizational and customer services skills. The responsibilities include:

Act as a public relations agent. Assists patients with questions regarding their balances. Print and mail private pay statements. Transfer of appropriate calls to Therapy PAR’s. Notation of patient accounts. Essential Functions: · Prepares, prints, and mails private pay statements for patients, after month-end close.· Follow-up with patients regarding outstanding balances, either to obtain payment in full or establish plans according to company standards.· Work aging reports and determine accounts which need to be forwarded to Transworld for collection procedures, stage I and II.· Identifies accounts for courtesy phone calls.· Notation of patient accounts, regarding phone calls, collection attempts, etc.· Identify phone calls which need to be forwarded to Therapy PARs for research and return phone calls.· E-mail all information to Therapy PAR, copy to Team Lead, to have account researched, including contact name, phone number, date and time of call. (e-mail and note should contain same information)· Identifies and corrects patient account demographic information, working in conjunction with community.· Answers patient questions, inquiries, and concerns regarding accounts.· Research credit balance and refund appropriately.· Attends meetings, as required.HOW TO APPLY:  Interested candidates should apply online at www.brookdaleliving.com/jobs or email resume with job number PARbTN080423 in the subject line to  careers@brookdaleliving.com (Acceptable resume formats include: MS Word, HTML, Text, or RTF).  We seek the following general qualifications:

*High school graduation or GED.*Must have background in customer service.*Insurance industry and billing procedures. Correct grammar, spelling, and punctuation.*Computer knowledge, typing minimum of 40 wpm.*Ability to ready, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Effective communication skills. Establish good working relationships with patients, supervisors, peers, and the public.