Patient Advocate -Omaha, NE

Tenet is currently seeking a Patient Advocate for the ER at Creighton University Medical Center-Saint Joseph Hospital in Omaha, Nebraska. The Patient Advocate is responsible for the following: Conducts interviews with patients and/or family members. Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle. Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligiable for any  programs and prepares accounts for Finacial Assistance review. Follows up on MEP assigned accounts to ensure follow-through on Government application submitted.  Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility. Conducts field visits to patient homes for skiptracing and or assisting patient with documents Notifies hosptial case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.

Qualifications:High School Diploma or equivalent. Prior work experience with Social Services/Customer Service or in Hospital Admitting or Business Office preferred. Working familiarity with the rules and regulations pertaining to Federal, State, & County programs preferred. Strong interpersonal skills needed, as well as verbal & written communication skills. Typing and computer skills needed. Must have a general understanding of Microsoft Office such as Word and Excel programs.

Tenet offers a competitive compensation and benefits package that includes tuition reimbursement, health club reimbursement,  scholarship programs, discounted cell phone service, 401(k) match and more. EOE