Patient Service Rep

Walgreens Home Care Services, the home care division of retail pharmacy leader Walgreens, has an excellent opportunity for a PATIENT SERVICE REPRESENTATIVE at our Oklahoma City, OK office. Interested candidates must be professional and self-directed.Job Duties (including but not limited to): Provide customers/patients with courteous, friendly, and efficient service and information.  Develop knowledge of patient needs regarding HME, respiratory and supplies. Assist customers as required, in obtaining appropriate equipment/supplies, based on doctors prescription and customer requirements. Process incoming orders for HME, respiratory, and supplies using admissions training guidelines. Verify and document information for billing which may include, but is not limited to, claim forms, CMNS, pre-certification forms, authorization forms/numbers. Inform patients of their financial responsibility. May also provide limited instruction on care and use of equipment. Communicate to associates in all relevant departments regarding patient status. Develop knowledge of all WHS Home Care policies and procedures. Qualifications: Excellent oral/written communication and customer service skills Knowledge of Medicare, Medicaid, and private insurance coverage a plus High School diploma or equivalent Knowledge of medical terminology and or medical industry  Basic computer skills  Previous DME experience preferred, but not required Bilingual a plusFor immediate consideration apply online today! Company: Walgreens Location: Oklahoma City, OK 73119 Status: Full Time, Employee Job Category: Customer Support/Client Care Career Level: Entry Level Education Level: High School or equivalent Company: Walgreens