Proposal Developer - Columbia, MD or Golden Valley, MN

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.OptumHealth Specialty Benefits is dedicated to making health care work better by connecting people to proven solutions for health and well-being. Through the compassion, experience and expertise of our people, we improve the way health care is delivered, administered and experienced. We offer unique specialty health services, ancillary care networks and resources for employers, consumers and insurers. Our services touch the lives of more than 50 million consumers.Primary Responsibilities:  Manage the creation of ancillary benefits proposals and maintain the information databases and other tools used to support them. Manage the case specific proposal process at the direction of director, team leader and internal customer. Coordinate the formatting, production and distribution of proposals with internal staff. Coordinate the research and development of responsive and timely proposals with other functional areas such as Underwriting and Client Administration. Ensure the timely delivery of a quality proposal product that meets or exceeds the customer's expectations. Develop and maintain sales support tools, especially the information database used in the proposal process. Complete all project-related work in a timely, productive manner. Understand the sales plan and apply that understanding to meet customer and department objectives. Maintain and enhance business skills, including understanding health care industry, managed care trends, computer-assisted and other productivity tools that enhance both individual performance and overall unit performance. Participate in all relevant training opportunities. Participate on project teams and ensure that project related tasks meet quality and timeliness expectations. Constructively recommend specific ways Proposal Development can improve the quality of its work and the efficiency of its operations.Qualifications: Customer Orientation: Develop strong relationships with internal customers that help to produce high quality work. Focus on understanding the needs of the customer and managing to the customer's expectations. Position UnitedHealthcare's products and services in terms of the customer's view point in the production of proposals and other sales support products. Communication Skills: Strong written communication skills including technical writing skills. Effectively package and position UnitedHealthcare's products against our competitors. Capable of working directly with Subject Matter Experts to add high-quality content to different sales support tools. Ability to convey complex thoughts, both written and oral in a clear, concise, and timely fashion, tailored to the audience. Initiates timely, appropriate communication with others. Listen well; ask questions effectively to gain information or clarify understanding in order to ensure high-quality work. Alliance Building Skills: Create, build, and maintain relationships that enhance both individual performance and the performance of the unit, including those outside his/her own unit; resolve conflicts; invite others to share their perspectives, and is respectful of differing points of views. Strong negotiation skills. Change Agent - self-starter; able to adapt to rapidly changing conditions; seek ways to improve the process; demonstrate creativity; anticipate problems and seek out alternative to solve problems before they become obstacles, is flexible and able to cope with changing conditions. Bachelor's degree or equivalent work experience. Basic knowledge of UnitedHealthcare's products and services or health care industry. Solid computer skills, especially with Word, Excel and Access. Excellent communication skills, both written and verbal. Strong interpersonal skills. Intense customer focus.Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V.UnitedHealth Group is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment.