SR. MGR., RESEARCH PROJ.S

J.D.Power and Associates, a division of The McGraw-Hill Companies, is global marketinginformation firm that conducts independent and unbiased surveys of customer satisfaction,product quality and buyer behavior. Today,the firm’s services include industry-wide syndicated studies; propritary(commisisioned)tracking studies;media studies;forecasting; and training services, as well as business operations analyses,and consultances on customer satisfaction trends, As a result, domentically and around the world,we are committed to assembling a talented and diverse workforce to maintain our competitive edge in anticipation and exceeding our customer’s needs, By constantly striving for an inclusive environment that values each individaul and their contribution,we will continue to turn valuable information into actionable improvement initiatives that will impact the worlds over. Job Description J.D. Power and Associates is a global marketing information firm that conducts independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.We are currently seeking a Senior Manager, Research Projects, Healthcare, in Troy, MI. Key Goals of this Position: Manage syndicated programs in the Healthcare Practice. Work closely with vendor partners and Healthcare team associates to produce accurate, relevant, and actionable study results. Identify study changes to better meet client needs, add value and improve revenue. Assist director in the pricing/budgeting of research programs. Support the development of additional syndicated products for the 2009 calendar year. Education/Experience Required: Bachelor's degree from a four-year college or university.  5 or more years of research experience (using phone, mail, internet methods) preferably with a market research supplier or equivalent.  Requires strong organizational success and proven multi-tasking abilities. People management skills and experience a must. Effective interpersonal and communication skills. Demonstrated experience using Excel (macros preferred), PowerPoint (data graph creation), and Word (or similar software applications). Solid SPSS experience. Must be dedicated to Quality (zero tolerance for errors and ensure processes are in place to avoid errors), have Passion (strong work ethic, take ownership), and have Vision (seek to change J.D. Power and McGraw-Hill Companies for the better). Willing to work extended hours (as necessary) to complete work.Established in 1968, J.D. Power and Associates is a global marketing information services firm that is a leader in conducting independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.  Our historic strength and presence within the automotive industry has, in more recent years, found suitable complements in other industries, including finance and insurance, homebuilding, telecommunications and retail areas.  Our products and services range from syndicated (industry-wide) and proprietary (client-commissioned) research as well as consulting and performance improvement services. Wherever we operate, J.D. Power and Associates has stayed focused on our core research products, even as we pursue growth opportunities in consulting and performance improvement service delivery. J.D. Power and Associates story is one of growth and ever-expanding impact, as we bring the voice of the customer to the industries we serve.  J.D. Power and Associates is now a business unit of the McGraw-Hill Companies.  As part of this $6B organization, J.D. Power and Associates will continue its strong track-record of achievement and growth, as a critical component of the firm’s information and media enterprises. About McGraw-Hill Information & MediaThe diverse set of businesses that comprise the McGraw-Hill Information & Media Segment provide the information and insight professionals in business and government need to remain competitive in their fields and in the global economy. Our flagship publication, BusinessWeek, is the world's most widely read business magazine.  J.D.Power and Associates is a global leader in conducting independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.The Business Information Group provides business information publications, products and services in the Energy, Construction and Aviation markets. Broadcasting reaches eight million viewers through its four ABC affiliates in Denver, Indianapolis, San Diego and Bakersfield.  The Information & Media segment operates in over twelve countries with approximately one billion in revenue in 2006. The McGraw-Hill Companies is an equal opportunity employer. Copyright 2008 The McGraw-Hill Companies. Subject to Terms of Use. Read our Privacy Notice online. We are an equal opportunity employer.