Senior Resource & Planning Analyst

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Job Description: Your future is bright at CareFirst. CareFirst BlueCross BlueShield is the largest health care insurer in the Mid-Atlantic region.  Every day, we help people make decisions that will positively impact their lives today and into the future.  If your passion is IT, you can take your experience to the next level in a company that is financially strong and nationally respected as a Senior Resource & Planning Analyst at our Owings Mills, MD location. The Senior Resource & Planning Analyst will be responsible for the development of project management and document tools and systems. Responsibilities: Provide ongoing client support for system questions and problems by analyzing and researching system problems, coordinating with vendors and other parties as necessary and developing, documenting and communicating problem resolutions Develop standard or ad hoc reports for management and end users using CareFirst reporting tools (Business Objects, MS Access, Primavera, Lotus Notes or Crystal), including defining data structure (Business Objects Universe) and programming reports Work with users and management to define and document system standards and processes, as well as IT Operations & IT Strategic Architecture to coordinate DBA and server support Perform team administrative duties including status reporting, team development, self/peer/project assessments, and recruiting Qualifications: Bachelor’s degree in Business or Technology or equivalent work experience and three to five years of IT project management and/or IT project management software support experience Knowledge of the following software: Primavera TeamPlay and Primavera Project Management; Business Objects: Universe Design, Report Development, Publisher, SQL, MS Access, Crystal Reports Project Management Professional certification and/or MBA/MIS degree and experience with technical writing, Business Process Improvement (BPI), Program Management Office (PMO) preferred. Knowledge of CareFirst’s organization and operations a plus. Individuals must work well independently and as a contributing member of a team and demonstrate strong communication, written and presentation skills. We offer excellent benefits, a competitive salary and free on-site parking. To learn more about our IT careers, please visit www.mycarefirstcareers.com. To view complete job description and to apply online, please search our jobs database by Req #1886.EOE, AA, M/F/D/V.  CareFirst BlueCross BlueShield is an independent licensee of the Blue Cross and Blue Shield Association. ® Registered trademark of the Blue Cross and Blue Shield Association. ® Registered trademark of CareFirst of Maryland, Inc.  APPLY NOW Status: Full Time, Employee Job Location: Washington, DC Job Ref Code: 1886About Carefirst BlueCross BlueShieldCareFirst BlueCross BlueShield, the largest health care insurer in the Mid-Atlantic region is a company that has mastered the art of making the complex simple. Every day, we help people make decisions that will positively impact their lives today and into the future. Serving Maryland, the District of Columbia and portions of Virginia. CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association. ® Registered trademark of the Blue Cross and Blue Shield Association. ®' Registered trademark of CareFirst of Maryland, Inc.