Senior Sales Analyst - Neurology

Organisation Description
EMD Serono, Inc. is a leader in US biotechnology, focusing on reproductive health, metabolic endocrinology, and neurology. More than 500 people work in the world-class facilities in Rockland, MA, and approximately 250 work in the field.
Description

PURPOSE OF THE ROLE:Support the Associate Director, Brand Sales and Managed Markets Analytics in implementing and maintaining a sales analysis "Center of Excellence" capable of supporting the U.S. Commercial Operations in achieving double digit brand growth by maximizing the return on investment for the U.S. Commercial Sales Organization To partner with the Executive Business Directors, Directors of Strategic Accounts - Neurology and Area Business Directors in tracking and analyzing key sales performance indicators on a daily, weekly, monthly, quarterly and annual basis. To maintain a timely, actionable and highly accurate analytical framework at the sales territory, region and brand level. To create and manage impactful sales management dashboards for all levels of sales management. To partner with peer group on level setting sales analytics across the U.S. Commercial Operations landscape.MAIN INTERFACESINTERNAL WITHIN SERONO:Associate Director, Brand Sales and Managed Market Analytics, Executive Business Directors - Neurology, Directors, Strategic Accounts - Neurology, Area Business Director, Senior Director, U.S. Sales Analytics and Reporting, Senior Manager, Sales Systems and Reporting, CRM Systems Manager, Senior Analyst, Field Compensation and Sales ReportingEXTERNAL TO SERONO: Third Party Consultants KEY TASKS & RESPONSIBILITIES Develop innovative analytics deliverables for the Neurology Sales team to understand emerging business trends. Produce these deliverables as scheduled or as needed and update as required to retain relevance. Identify new areas for analysis which impact the business unit. Bring awareness to these areas through well-thought out analysis and high level communication, then follow up as needed with more detailed analysis and actionable data. Design, develop, and implement key reporting deliverables aimed at measuring progress against critical KPIs. Collaborate with the Reporting team to transition the production of these deliverables as appropriate. Provide analytical support to EBDs and VP Neurology, including ad hoc requests, reporting and analysis for presentations, etc. Serve as Neurology liaison with data management group and IMS; recommend and implement steps to catch data integrity issues; assist in solving data issues Work with Commercial Operations in the creation and maintenance of Sales Quotas; communicate same to interested parties (field personnel, Reporting & Compensation Analyst) Lead quarterly physician targeting exercise with field sales team Serve an Neurology "data champion", providing education and training to new members of the Sales and Marketing organization, answering questions and researching inquiries Provide data for ad-hoc requests, as necessary.
EDUCATION & LANGUAGES University/College degree - Finance, Economics, Business Administration, or other quantitative discipline MBA preferred PROFESSIONAL SKILLS & EXPERIENCE 4-5 years experience in managing a complex analytical environment 7+ years in the pharmaceutical or biotech industries Proficient understanding of Managed Markets and its role in commercial revenue generation Proven experience in managing external vendors in support of company initiatives Advanced computer skills - excellent knowledge and experience with Excel, Word, PowerPoint and Siebel PERSONAL SKILLS & COMPETENCIES Highly effective cross functional liaison Ability to covey complex information and analyses in easily understood formats. Outstanding analytical skills Very strong business acumen Goal orientated Posses an outstanding "can do" attitude Strong interpersonal skills: ability to work constructively within a team environment Strong communication skills (written, oral and presenting) with all levels of management Ability to work under pressure Ability to manage and perform various tasks simultaneously ADA REQUIREMENTS Normal and routine office duties Position requires travel 5 - 10% of time CORE PILLARS COMPETENCIES Written and Spoken Communication: Applies effective communication techniques, engages in focused dialogue and demonstrates good listening skills Self Development: Adjusts personal style to fit with variety of contacts within the company Building Relationships and Networking: Pro-actively contributes value-added information with all relevant groups and networks effectively across the company