Veterinary Receptionist

Highly productive, three-doctor Animal Hospital/Boarding and Grooming facility seeking a friendly, always smiling, customer oriented person as a front desk receptionist.  This person should be extremely motivated, self-starter, willing to work as a member of a team under little supervision, and anxious to learn all the aspects of the veterinary practice.  Customer service and office skills are a plus but not required.  Training will be conducted on site.

 

Job Purpose:

Serves clients by greeting, welcoming, and directing them appropriately; notifies Doctors of client and patient arrival; maintains security and telecommunications system.



Duties:

* Welcomes clients and patients by greeting them, in person or on the telephone; answering or referring inquiries.


* Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.



* Maintains safe and clean reception area by complying with procedures, rules, and regulations.



* Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.



* Contributes to team effort by accomplishing related results as needed.

 

*  Assists the doctor by answering client questions or directing questions to the proper authorities.



Skills/Qualifications:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Excellent Customer Service, Organization, Works well under Pressure

 

Benefits:

A fun environment, paid holidays and birthdays, paid vacation, uniforms provided, pet health care discount, medical/dental/other insurance, paid  continuing education.