Windows Systems Administrator

“SHPS is dedicated to driving, innovating and delivering healthcare consumerism for our clients, partners and participants. Our broad range of clinical, financial and benefit solutions enable and encourage wise healthcare consumerism, promote better health, lower healthcare costs, and maximize the quality and value of today’s healthcare.”

Job Skills/Requirements
Responsible for the administration and support of computer systems; resolving more complex issues regarding operations, installations, setups, error messages, on-line transactions, system status and downtime procedures.

- Maintain and troubleshoot server systems, including off-hours support.
- Provide technical support to customers for server provided services.
- Monitor the server environment, including, but not limited to, availability, threshold alarms, backups, security advisories, and take actions as necessary.
- Install, configure and test hardware and software server products as necessary to provide services to customers, internal and external.
- Follow applicable processes and policies surrounding systems management; including change control, documented procedures, knowledge base entries, standards/specifications, etc.
- Able to generate technical documentation for use by other technical staff using the Microsoft Office suite of tools (Word, Excel, Visio, Project, etc.).
- Upgrade server environment hardware and software, including working with users for a smooth transition.
- Provide input on technical solutions for customer products, issues, or problems.
- Work with other staff in project teams.
- Project manages small internal department projects; usually project under 40 hours. (i.e. server upgrades, installation of monitoring software, etc).
- Maintain detailed knowledge of server products in the marketplace, including hardware and software such as operating systems, security features, peripherals, applications, storage and local area networking technologies.
- Recommend to management ways in which the desktop/laptop and server services environment could be improved.

Experience
Minimum Two Years Experience
Must have extensive knowledge in at least three technical areas of the field
- Citrix Servers
- Active Directory
- Microsoft Internet Information Services
- Storage management
- Exchange server
- VMware ESX
- Enterprise Backup / Restore
- Some Project Management Experience
- Good Communication Skills
- Attention to Detail
- Good Problem Solving Skills and ability to work well with others.

Education Requirements
 – Bachelor's degree required

Additional Information/Benefits
All benefits are effective on the 29th day of employment with the exception of tuition reimbursement, which is effective after 90 days of employment.  Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance

Screening Requirements: Drug Screen, Criminal Background Check

Please apply online at www.shps.com/careers