Outbound Vacation Advisor

CAREER LEVEL: Manager (Manager/Supervisor of Staff) LOCATION ORLANDO, FL 32801 At Hilton Grand Vacations, you can Create the Grand Experience and truly set yourself apart. Established in 1992, Hilton Grand Vacations is owned by Hilton Hotels Corporation, a preeminent hospitality company. We develop, market and operate spectacular, high-quality resorts in some of the world's most exciting destinations -- from the breathtaking vibrancy of New York City to the warm, pristine beaches of Florida and Hawaii. This is a diverse, professional organization built upon talented people with a passion for exceptional service. Here you'll have the unique opportunity to positively enhance and impact a lot of lives. At the same time, you can enjoy personal fulfillment, financial rewards, the stability of an 85-year-old brand name and unlimited career advancement from a top employer. Our generous benefits program includes: Medical and dental benefit options Team Member Travel Program 401(k) plan with immediate vesting Life insurance and dependant life insurance Healthcare flexible spending accounts Short term disability Educational assistance Reward and recognition programs JOB OPPORTUNITY: Job Title: Outbound Vacation Advisor Summary: Hilton Hotels Corporation is recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises approximately 2,500 hotels, resorts and vacation ownership properties. Our family of brands and hotels offers guests and customers the finest accommodations, services, amenities and value for business or leisure travel. The company offers a comprehensive collection of employee benefits that include but are not inclusive to medical, dental, vision, 401K and team member travel program. Hilton Grand Vacations is an Affirmative Action and Equal Opportunity Employer. POSITION PURPOSE: The primary responsibility of this position is to sell vacation packages to qualified families over the phone with the requirement that the family attend a Vacation Ownership presentation. ESSENTIAL JOB FUNCTIONS: • Sells mini-vacation packages for multiple property locations following the business rules for corporate Telemarketing. • Provide appropriate and accurate information about Hilton Grand Vacations, HGVC resorts, off-site accommodations, promotions and premiums. • Maintain individual sales and marketing goals for performance measurement. • Create interest and excitement about the HGVC mini-vacation package for the prospects. • Treat all prospects in a professional, courteous and respectful manner. • Maintain a positive and motivated attitude. Job Requirements : QUALIFICATION STANDARDS: • Minimum of a High School diploma or general education degree (GED) and a minimum • Ability to work in a structured call center environment. • Ability to maintain a calm demeanor if a prospect becomes upset. • Excellent verbal and phone hospitality skills. • Excellent written communication skills. • Ability to apply basic concepts of math (such as additional fees and sales tax). • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. AA/EOE To Apply for this position, please CLICK HERE EOE/AA