ACCOUNT SUPERVISOR

J.D.Power and Associates, a division of The McGraw-Hill Companies, is global marketinginformation firm that conducts independent and unbiased surveys of customer satisfaction,product quality and buyer behavior. Today,the firm’s services include industry-wide syndicated studies; propritary(commisisioned)tracking studies;media studies;forecasting; and training services, as well as business operations analyses,and consultances on customer satisfaction trends, As a result, domentically and around the world,we are committed to assembling a talented and diverse workforce to maintain our competitive edge in anticipation and exceeding our customer’s needs, By constantly striving for an inclusive environment that values each individaul and their contribution,we will continue to turn valuable information into actionable improvement initiatives that will impact the worlds over. Job Description J.D. Power and Associates is a global marketing information firm that conducts independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.We are currently seeking an Account Supervisor, Finance and Insurance Practice, in Troy, MI. Key Goals of this Position: Develop new business within the Insurance sector focusing on newly profiled and emerging Insurance carriers. Assist in the maintain records for all account, contact, and opportunities in company’s CRM toolEducation/Experience Required: Four year college degree; 3-5 years of related work experience. Strong sales/client service, communication and presentation skills. Must be an organized team player with excellent follow-up skills, strong initiative and the ability to handle multiple tasks simultaneously. Verbal presentation skills Strong organizational skillsEstablished in 1968, J.D. Power and Associates is a global marketing information services firm that is a leader in conducting independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.  Our historic strength and presence within the automotive industry has, in more recent years, found suitable complements in other industries, including finance and insurance, homebuilding, telecommunications and retail areas.  Our products and services range from syndicated (industry-wide) and proprietary (client-commissioned) research as well as consulting and performance improvement services. Wherever we operate, J.D. Power and Associates has stayed focused on our core research products, even as we pursue growth opportunities in consulting and performance improvement service delivery. J.D. Power and Associates story is one of growth and ever-expanding impact, as we bring the voice of the customer to the industries we serve.  J.D. Power and Associates is now a business unit of the McGraw-Hill Companies.  As part of this $6B organization, J.D. Power and Associates will continue its strong track-record of achievement and growth, as a critical component of the firm’s information and media enterprises. About McGraw-Hill Information & MediaThe diverse set of businesses that comprise the McGraw-Hill Information & Media Segment provide the information and insight professionals in business and government need to remain competitive in their fields and in the global economy. Our flagship publication, BusinessWeek, is the world's most widely read business magazine.  J.D.Power and Associates is a global leader in conducting independent and unbiased surveys of customer satisfaction, product quality and buyer behavior.The Business Information Group provides business information publications, products and services in the Energy, Construction and Aviation markets. Broadcasting reaches eight million viewers through its four ABC affiliates in Denver, Indianapolis, San Diego and Bakersfield.  The Information & Media segment operates in over twelve countries with approximately one billion in revenue in 2006. The McGraw-Hill Companies is an equal opportunity employer. Copyright 2008 The McGraw-Hill Companies. Subject to Terms of Use. Read our Privacy Notice online. We are an equal opportunity employer.