Account Executive Commercial Surety
Sales/Retail/Business Development Account Executive Commercial SuretyCommitted. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for an Account Executive Commercial Surety. Please read on for more details regarding this position. JOB DESCRIPTION: SUMMARY:Experienced Commercial Surety Underwriters OnlyProduce and underwrite new and renewal business from assigned agents/brokers in Commercial Surety business unit, including license & permit bonds, tax & court bonds, commercial contract surety & miscellaneous surety for non-construction entities. Consistently achieve budgeted financial results (premium, loss ratio, retention, commissions, pricing, new business, premium collection, and expense management) through execution of business unit strategies. Interact and collaborate with a team of business unit colleagues and other critical internal/external business associates. Position involves both outside and inside sales and includes direct responsibility for agency development and management within a book of business. PRIMARY DUTIES:RESPONSIBILITIES UNDERWRITINGUnderwrite and assess risk for Commercial Surety products and accounts in the Commercial Surety business unit. Make appropriate decisions within own underwriting authority and make appropriate recommendations to Underwriter 2.Underwrite more complex accounts and risks and consider different approaches toward risks to maximize profitability (e.g., pricing, retention, endorsements, limits, indemnity, security).Within authority limit, make quick sound decisions and negotiate terms and conditions consistent with Bond business unit requirements and standards and within submission timeframe.Understand and business unit strategies to produce budgeted results.Continuously manage book of business (maintain quality of business required by business unit strategy).Accountable for accurate underwriting documentation/ information in account management systems and adherence to documentation standards.Understand, embrace, execute, and foster Bond Guiding Principles/Best PracticesMay act as a Region or industry resident expert. RESPONSIBILITIES SALES MANAGEMENTDevelop and leverage productive agency/client relationships through a high level of visibility with agents, brokers and clients and a disciplined sales management approach (i.e., planning and follow-up for agent/broker and prospective end customer visits/meetings) in support of business objectives. Effectively develop and execute sales plans. Sales activity should include some of the larger and more important agents/clients. Act as business partner with assigned agents and clients including interaction and negotiation as appropriate. Maintain a collaborative relationship with Home Office colleagues.Identify and capture new business opportunities and effectively cross sell Bond business unit, and Travelers products/businesses (e.g., National, CAG, Select). Actively participate in Region business unit and regularly scheduled sales meetings.Demonstrate superior customer service standards (consistency, quick response, knowledge of products).Convince / persuade others to help achieve underwriting, sales and production goals and understand and work towards strategic objectives. Customer interaction focuses on meeting customer expectations re response time and knowledge of products and business.Demonstrate operational excellence by complying with Best Practices, and managing desk to meet customer expectations.Work strategically and tactically with brokers and agents to ensure appropriate level of understanding of company goals and objectives.Represent the organization to internal and external customers.Conduct self in a professional manner both internally and externally. COMMUNICATION SKILLS:Strong communication (written and verbal), influencing, negotiating, listening, and interpersonal skills to effectively develop/maintain productive internal and external relationships.Effectively communicates and collaborates with colleagues on team, Region, and Home Office.Ability to communicate difficult decisions.Adept at framing issues and solutions for agents, brokers, customers, and Underwriter 2.Ability to communicate with confidence and influence outcome of interactions. OTHER:COMPETENCIES TEAM/INTERPERSONAL /DEVELOPMENTWork well independently as well as in a team environment.Communicate and collaborate with colleagues on team, Region, and Home Office (including collaborative table).Participates in industry functions to increase visibility in the marketplace, network with key players in the industry, and increase knowledge of the industry (PLUS, AGC, Surety Assn., Banker Assns).Promote the growth and development of less experienced staff members and foster an energized environment.Participate on projects having an impact on the business.Assist in development of Trainees, Account Underwriters, and less experience Account Executives. May conduct formal training on key functions of the position.Keep Account Underwriter, and Hub Management apprised regarding business developments/ marketplace trends.Act as a technical resource to newer or less experienced employees and customer internal and external. COMPETENCIES DECISION MAKINGAbility to make quick, sound decisions and recommendations with appropriate decision basis and negotiate terms and conditions.Ability to think strategically and to understand a situation (accounts, competitive environment, product changes) and develop a strategy to achieve the desired outcome. COMPETENCIES SELF MANAGEMENTPossesses a strong work ethic.Ability to overcome obstacles.Work well independently as well as in a team environment.Detail oriented.Ability to manage workload without assistance.Consistently meets customer expectations.Highly motivated to meet requirements of position. COMPETENCIES CUSTOMER SERVICEDemonstrates strong customer service skills.Demonstrates productive agency/client relationships in support of business objectives.Develop high level of visibility w/ key agencies, brokers and clients. COMPETENCIES LEADERSHIPDemonstrated leadership characteristics and traits:Agency managementCross selling initiativesProfessional imageRespect and trust of agents and colleaguesWell organizedMeet deadlinesConsistently demonstrates integrity, and initiativeTakes accountability for developmentSense of urgencyTakes ownership and responsibility for decisions and outcomesShare success with the teamSelf motivatedConsidered go to personStrong production resultsWillingness to accept and achieve stretch goalsAbility to train and mentor less experienced employees, due to AE interest in developing people. DEVELOPMENT/TRAINING OPPORTUNITIESDemonstrate a broad perspective and interest of the market segment, Region, Bond & Financial Products, and Travelers.Demonstrate an understanding of the dynamics of the organization.Continue to expand/refine knowledge of underwriting new and more complex products and increase underwriting authority.Continue to expand/refine sales and marketing skills based on experiences.Expand perspective of business unit and Bond & Financial Products.Develop leadership skills (re: training and mentoring less experienced colleagues).Taking AFSB/RPLU/CPCU classes (optional). In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting. Travelers is an equal opportunity employer. We actively promote a drug-free workplace. Company: Travelers Companies, Inc.
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