Associate Underwirter

This position is responsible for evaluating the Commercial product from an underwriting perspective and utilizing data from PS&S, Pricing, and Marketing to grow the Commercial Auto business profitably.  This position will evaluate exceptions and underwriting opportunities and report recommendations to Senior Underwriters.  This position will have limited authority to evaluate risks and make underwriting decisions.  Responsible for maintaining and growing a relationship between GMAC Insurance, its employees, potential/current policyholders, or claimants

 

Performs risk reviews and upfront underwriting reviews to determine risk acceptability (new business, renewals, reinstatements).  Exercises limited authority to make decisions on risk acceptability or presents risk details to Intermediate or Senior Underwriter for decision approval.  Point of contact for Phones and Processing teams on regular exceptions.  Implements agreed upon underwriting procedures to achieve growth and profit objectives.  Involvement with underwriting and processing of new business and renewals.  Some input into product decisions and procedures.

 

Implements procedures and guidelines for Commercial Vehicle and makes recommendations to Intermediate and/or Senior Underwriter regarding changes that will enhance our current book of business and automation of the Commercial Auto product. Documents and Communicates underwriting guidelines, philosophies, and decisions with Pricing, Marketing, Compliance, etc.

 

Develops and analyzes both internal and external data for assigned business segment(s) and line(s) of business in order to direct pricing, underwriting, and sales decisions.  Analyze the quality of assigned books of business through agent and profile reviews, audits, and on going communication with Pricing, Marketing, and PS&S.  Helps relay and implement procedures needed for agent rehabilitation.  Serves as a contact for CV agents. Assists with reviews of agencies for opportunities by quoting policies and determined acceptability, pricing, and risk management opportunities.

 

Trains and mentors Processing and Phone teams as new and/or revised procedures are implemented.

 

Assists with random monthly audits within the Commercial Phone and Processing teams to ensure accuracy and customer satisfaction.  Use file review (conducted by themselves or others) to ensure adherence with underwriting guidelines and direction related to assigned business segment(s) and line (s) of business. Report results to Senior Underwrite and make recommendations to improve results.

 

Reads bi-weekly TSM reports and collaborates with underwriting team on details and response.  Participates in meeting as required..

 

Qualifications required:

· 1 or more years of underwriting experience

· Ability to establish and maintain agency relationships and able to assist in leveraging business opportunities for other divisions.

· Demonstrates effective leadership and diplomacy skills. (must be able to coach and mentor others)

· Knowledge of Microsoft Office applications and computer based underwriting systems.

· Strong written and verbal communication skills with demonstrated negotiation and sales skills.

· Ability and desire to learn and effectively use computer based underwriting systems to manage workflow.

· Demonstrates strong attention to detail, organizational skills, and timeliness in order to meet customer service expectations.

· Demonstrates the ability to work in a fast paced environment meeting aggressive business deadlines.

· Demonstrates professional phone etiquette and interpersonal skills.

 

Qualifications desired: 1

· 1 or more years of Commercial Auto experience.

· Bachelors degree or equivalent work experience.

· Willingness to pursue professional designations such as IIC and/or CPCU

· Advanced PC skills, Word, Power point, Excel

· Demonstrates thorough knowledge of the Policy Processing systems.

· Demonstrates ability to effectively prioritize

· Demonstrates multi tasking abilities

· Demonstrates in-depth business knowledge

· Demonstrates effective problem solving skills

· Demonstrates the ability to cultivate cross-functional relationships