Claim Reviewer

MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a Claim Reviewer in Oriskany, NY! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife’s responsiveness to the needs of both clients and employees is a direct result of one of the core company values– People Count. Major Duties and Functions Include: Checks Group Life claim documentation or other company forms for completeness and accuracy. Evaluate Group Life claim submissions for accuracy to ensure correct claim payment. Evaluate Group Life claim submissions to identify situations requiring referral to Claim Examiner. Reviews data from various sources, including policyholders; translates it into appropriate media for input into a Windows based computer system (BIOS). Respond to written and/or telephone inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Completes all work within turnaround time to meet department and customer objectives. Maintain production and quality standards. Ensure compliance with state regulations for Group Life claims by sending appropriate notifications. What You Need to Succeed: Strong data entry skills required. 1-2 yrs. insurance claims experience desirable. Excellent oral and written communication skills. Ability to adjust to multiple demands, and shifting priorities. Consistently demonstrates the MetLife values. Plans and organizes time and priorities to achieve business results. Uses business knowledge to make the best decisions for MetLife and its customers. Shows commitment to team objectives and assists teammates with work. Presents information in a clear and organized manner. PC knowledge required. College degree or relevant work experience desirable. Ability to work overtime required. Good oral communication skills. Basic knowledge of Group Life claims. Work with confidential files. Ability to manage workload to meet tight deadlines. Work shouldn’t be something you do just to make ends meet. It should provide satisfaction…and an opportunity to make a difference. MetLife… where work meets life!Do YOU have what it takes to join a Major Force in Financial Services: Investments, Financial Advice, Banking and Insurance? If so respond TODAY! For immediate consideration, please APPLY NOW to submit your resume!MetLife is an Equal Opportunity Employer. Additional Information Position Type:  Full Time, Employee Ref Code:  19739 Number of Openings: 7 Business Area: Institutional Travel paid for interviews? NO Relocation expenses paid? NO Percent of travel on the job: 5-15 Salary Grade: 27 Company Code: Metropolitan Life Insurance Co. View all "MetLife" jobs