Claims Representative- Automobile

Bristol West Insurance Group, a proud member of the Farmers Insurance Group of Companies, has an excellent opportunity for an experienced automobile Claims Representative, to work in our Jacksonville, FL location.The Claims Representative is responsible for conducting the investigation, evaluation and disposition of coverage, liability and damage issues of automobile material damage and bodily injury claims.  It requires basic working knowledge of material damage estimating and “red lining”.  Claims Representatives typically require 50% mentoring and guidance from a manager.Responsibilities & Objectives· Resolve claims according to applicable law and policy provisions.  · Conduct investigation including interviews, recorded statements, securing public records, and obtaining documents. · Negotiate and communicate effectively with body shops, attorneys and customers and vendors. · Evaluate and conclude claims consistent with guidelines and Department of Insurance Regulations. · Maintain mail, diary and phone calls in a timely manner. · Manage total loss claims. · Recognize possible fraud and perform basic fraud investigation. · Recognize and document subrogation opportunities.· Manage basic litigation. · Demonstrate system compliance.· Perform other duties as assigned.  PREREQUISITES Education Bachelors degree and/or relevant automobile claims handling experience. Experience & Skills · Minimum 1 – 3 years automobile claims experience.· Ability to read, analyze and interpret insurance policies, technical procedures and government regulations.· Excellent verbal and written communication skills.· Working knowledge of Microsoft Word.· Excellent analytical, problem solving and conflict resolution skills.· Excellent organizational skills and the ability to work under pressure.· Initiation of AEI – Legal Principles claims law course and/or industry recognized coursework. Bristol West's continued success is a reflection of our company's outlook combined with our employee's hard work and dedication. We strive to create a balanced work environment for each of our valued employees, which include offering competitive pay, variety of benefits, training, casual attire and a commitment to community involvement. Company: Bristol West Insurance Group/Farmers Insurance Location: Jacksonville, FL 32256 Status: Full Time, Employee Job Category: Accounting/Finance/Insurance Experience: 2+ to 5 Years Career Level: Experienced (Non-Manager) Education: Bachelor's Degree Click Here To See Our Benefits