Client Manager

 

Do more. Be more. Realize Your Potential.

 

Willis is one of the world’s leading risk management and insurance brokers. We employ approximately 16,000 Associates in 100 countries and generate revenues of over $2.3 Billion.

We contribute to our clients’ competitive advantage through the identification, analysis and management of their risk.  We deliver professional risk transfer, risk management, loss management and actuarial services to companies, as well as financial and employee benefits consulting.

The Northeast Region, Risk Management Team at Willis is at the forefront of the development of the business and is recognized as a key driver of competitive advantage.  This provides exceptional opportunities for our team to participate in wide variety of projects and activities.

Title:  Client Manager

Reference code: 

Type of position:  Full time

Location:  Willis of Maryland, Inc.

 

Willis of Maryland is currently searching for a Client Manager for their large accounts team. This is an outstanding opportunity for an insurance professional looking to work with a highly successful, dynamic & growing team, where you can focus on a complex and diversified book of large deductible, alternative risk financing programs & international exposures.

 

Primary duties and responsibilities include, but not limited to:

·  Assisting Producers and Client Advocates / Account Executives in the servicing of clients and management of day-to-day service tasks

·  Working closely with Marketing to secure information from the client and assist in the renewal and new business programs

·  Answering client policy and coverage questions, consulting with clients on policy changes, and implementing and delivering any resultant changes as required

·  Identifying account rounding and cross-sell opportunities

·  Assisting with resolving client, carrier and/or vendor accounting issues, including collections, discrepancies, fee arrangements, billing contracts, coordination of certificate request issues, policy checking and vendor commission tracking

·  Maintaining certificate and auto identification information for document issuance

·  Ensuring compliance with Willis and Regulatory procedures

·  Managing policy checking and delivery

·  Utilizing carrier rating programs to generate quick quotes for coverage, if necessary

·  Some travel may be required

 

The ideal candidate will have the following skill sets and attributes:

·  Minimum 3+ years insurance industry experience in a Service or Marketing role  that is client-facing

·  History of excellent account servicing with the ability to provide consultative and expert advise to management and Clients

·  Bachelors Degree in Business, Finance, Marketing or other relevant discipline

·  A valid, relevant State Property and Casualty license

·  First-class interpersonal including relationship building, skills

·  Strong communication (verbal and written), numerical, presentation and organizational skills are essential with keen attention to detail

·  Self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in dynamic environment where superior time-management and prioritization skills are essential

 

 

Willis offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k and an employee stock purchase plan as well as many other options to full time employees.

 

Willis is publicly traded on the New York Stock Exchange (NYSE: WSH).  Additional information on Willis may be found on its web site: www.willis.com.

 

To apply for this position, please forward your resume via email to michelle.carter@willis.com and reference the title and reference code within the subject line.

 

Do more. Be more. Realize Your Potential.

 

Willis is an EEO/AA employer who supports Diversity.