Commercial Lines Insurance Sr. Account Manager

JOB PURPOSE

Develop and retain a growing volume of profitable business in accordance with objectives and procedures.

 

Responsible for new business and maintaining existing accounts in the evaluation and servicing of policies and coordination between departments and individuals within our organization and those brokers and/or clients responsible for insurance and risk management.

 

ESSENTIAL RESPONSIBILITIES

Develop and manage relationships with large line brokers and clients.  Explain existing

or new company products, facilities, procedures, practices, and underwriting

standards, etc.

Ability to make client calls and new prospect solicitations. Conduct product presentations.

Develop information and documentation necessary to underwrite risks, bind coverage in

field within delegated authority.  Submit risks beyond authority to underwriter for

underwriting decisions and pricing.

Identify hazards and exposures faced by clients.  Responsible for the preparation of

marketing submissions.

Manage the marketing process of new and renewal accounts. Ability to negotiate and

handle high-profile/complex accounts and issues.

Prepare insurance proposals and present to brokers and/or clients.

Responsible for the processing of new and renewal business, including the issuance of

binders, evidence of insurance, invoices, and for the prompt and accurate processing of

policies, endorsements and audits.

Responsible for the collection of all premiums, including audits.

Retain acceptable level of renewal accounts, based on the number of account, acts as

liaison between our company and broker and/or client in solving problems.

Coordinate with department management to assure quality support services; solicit and

develop new or existing business; implement product marketing promotional programs;

assure conformance to underwriting philosophy.

Maintain current knowledge of competitive conditions and market trends.

Keep informed of industry development through review of trade press and by attending

insurance company meetings on new products. Communicate knowledge to other staff.

Participate in the internal underwriting committee decision process for selected major

accounts.

Help promote the agency and insurance industry image in the community.

Perform other specific duties and projects as assigned by management.

Follow all procedures in accordance with Company Procedure Manual.

 

QUALIFICATIONS

Bachelor’s degree (preferable with a major in Business, Marketing or Communications)

or equivalent business/work experience.

Agency and/or company commercial insurance experience required; minimum 5-7 years

preferred.

State of California Fire and Casualty Broker-Agent License is required.

Thorough knowledge of salesmanship, underwriting philosophy and company policies,

procedures and products.

Thorough knowledge of economic conditions, premium and profit objectives.

Excellent oral and written communication skills.

Strong presentation skills.

Expertise in Microsoft Word, Excel and PowerPoint.

High degree of self-discipline and motivation.  Demonstrate sense of urgency to resolve

problems and to meet broker and/or client expectation of service.

 

EDUCATION REQUIREMENTS

Successful completion of one of the following education programs within the

recommended time frame:

Completion of Certified Insurance Counselor (CIC) Commercial Casualty and Property exams within 3 years and completion of the CIC program within 5 years of the date this agreement is signed; OR

Completion of the Certified Risk Manager (CRM) program within 5 years of the date of this agreement; OR

Completion of the Associate in Risk Management (ARM) designated programs within 5 years of the date this agreement is signed; OR

Completion of CPCU Commercial Casualty and Property exams (CPCU 3 and 4) within 3 years and completion of the CPCU program within 10 years of the date this agreement is signed; OR

Other comparable designation or coursework as approved by Commercial Lines Manager

 

Some out of State Traveling