Customer Service Representative (Lake Mary, FL)

HighlightsAIG Job ID: AIGD-CSLM-JUNE08-1Position Type: Full Time - RegularLocation: FL-Lake MaryRelocation: NoRequirementsEducation: High SchoolExperience: 1-2 yearsDescription: aigdirect.com, a member of American International Group Inc., an international insurance and financial services organization, has several CUSTOMER SERVICE REPRESENTATIVE positions available within the Auto Insurance division located in Lake Mary, FL.HIRING JUNE 2, 2008Alternate AM & PM shifts including weekends (subject to change). Shift Differential available for PM shiftsWhat you will be doing:• Inbound Customer Service for AIG Auto Insurance• Handles routine inquiries with regard to company policies, procedures and product lines, utilizing CRT, reports and other appropriate materials.• Researches and resolves issues and problems.• Responds to inquiries either by telephone or written correspondence.• Services customer’s policies by direct transactions to a processing unit.• Acts as marketing consultant with respect to customer policy needs.• May service policyholders, agents and/or business centers.What we require:* High School Diploma or GED equivalent.* Previous customer service and phone experience preferred.* Excellent communication and interpersonal skills.* Computer skills, along with minimum typing speed of 20 wpm.* Candidates with greater education, experience and/or licensing qualifications may be considered for placement above the entry level.* Customer Service Career Progression Path in place for future growth opportunities within the department.Benefits:Join the Lake Mary team and enjoy:* 1st day medical benefits* Vision and dental insurance* 401(k)* Pension and stock plans* Tuition reimbursement* Business casual dress* Onsite Cafetieria and Workout Room (AIGYM)About AIG: American International Group, Inc. (AIG) is the world's leading international insurance and financial services organization, with operations in more than 130 countries and jurisdictions. AIG member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In the United States, AIG companies are the largest underwriters of commercial and industrial insurance and AIG American General is a top-ranked life insurer. AIG's global businesses also include retirement services, financial services and asset management. AIG's financial services businesses include aircraft leasing, financial products, trading and market making.AIG's growing global consumer finance business is led in the United States by American General Finance. AIG also has one of the largest U.S. retirement services businesses through AIG SunAmerica and AIG VALIC, and is a leader in asset management for the individual and institutional markets, with specialized investment management capabilities in equities, fixed income, alternative investments and real estate. AIG's common stock is listed in the U.S. on the New York Stock Exchange and ArcaEx, as well as the stock exchanges in London, Paris, Switzerland and Tokyo.AIG is an Equal Opportunity Employer..