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 Customer Service (Tired of hectic, rushed mornings with everyone trying to get out of the house at t

Details
Country: USA
Location: Ohio-Dayton Springfield, OH
Total applied: 15
Customer Service (Tired of hectic, rushed mornings with everyone trying to get out of the house at t

  Tired of hectic, rushed mornings with everyone trying to get out of the house at the same time?  The 11am-8pm shift at Assurant may be the position for you! Customer Care Specialists11am-8pm Assurant Specialty Property:Our Values are our roadmap. At Assurant Specialty Property, the foundation of our organization is built on our core values; integrity, change, urgency and excellence.  Working closely with financial institutions and mortgage companies, we help our clients protect what’s important to their customers- their homes.  Assurant Specialty Property is part of Assurant, a Fortune 500 company and a member of the S&P 500. Our office in Springfield, OH is a 1600 employee operation center that provides hazard insurance tracking and escrow disbursement services to residential mortgage lenders.    Responsibilities:  Be the voice of Assurant Specialty Property and honor the Assurant promise to our customers.  Associates will deliver outstanding customer service when handling inbound calls from Homeowners, Insurance Agents and Insurance Companies regarding hazard insurance issues; fulfilling the customers needs using various means of communication (telephone, fax, internet).  Customer Care Specialists will verify and update policy information, disburse premiums and research outstanding premium payments.  If call volume is low, Specialists will process additional work from other departments and assist in special projects requested by the client.   Assurant Specialty Property offers its associates a competitive compensation package that includes medical and dental benefits, tuition reimbursement, matching 401K plan, stock options, pension plan, life insurance and paid time off along with personal growth and advanced career opportunities.  A world of possibilities is just a click away.  Apply now!Disclaimer:  This description does not necessarily include every responsibility, requirement, skill, or working condition associated with the job. While this description is intended to accurately reflect the current job, management will review the job, as needed, and may require that different tasks be performed, depending on circumstances in the workplace.  Qualifications:  High School Diploma/GED degree; 1-2 years customer service experience (preferably in a call center environment); excellent verbal and written communication skills; ability to make good decisions; ability to adapt easily as procedures/client needs change; excellent organization skills; bilingual in English/Spanish a plus; basic computer and office skills; strong typing skills, minimum of 6000 kph; drug testing required, fingerprinting may be required.     Additional Information Position Type: Full Time, Employee Ref Code: 15587 Email this job to a friend "Assurant Specialty Property is an organization of high achievers. We strive to promote growth both within our organization and externally, for our clients. With our focus on leadership based on values of integrity, change, urgency and excellence, I am confident that we will continue as an industry leader and a trusted partner to our clients. " Gene Mergelmeyer, President, Assurant Specialty Property

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