Director of Third Party Administration

LifePlans, Inc., a Waltham, Massachusetts based company, has served the needs of insurance and health plan clients with distinction since 1987.  Our growing company is seeking a Director of Third Party Administration, reporting to the AVP, TPA & Compliance.  This position is responsible for Third Party Administration (TPA), including filing and compliance, policyholder acquisition, issue and communications, customer service, financial transactions and state and federal reporting. 

 

Duties & Responsibilities:Participate in obtaining grants and other TPA funding and projects, either through direct contact with potential clients or working with the VP or President;Provide day-to-day supervision and leadership to the Compliance and TPA department;Collaborate with the management team regarding protocol development activities, including implementation of the operational infrastructure of systems, processes, and personnel relating to Filing and Compliance, Consulting, Agent Services, Policyholder Acquisition, Issue and Communications, Customer Service, Financial Transactions, State and Federal Reporting; Comprehensive project management (including planning, development, coordination, monitoring, measurement, reporting and evaluation) of Compliance and TPA services;Develop clear and measurable performance criteria for all Compliance and TPA department personnel;Motivate and lead a high performance management team;Act as lead through continual contact with clients in order to meet their needs Responsible for reporting of monthly revenue and customer billing;Participate in meetings with insurance clients and industry conferences; Participate in support of sales and marketing efforts of Compliance and TPA areas.

Qualified candidates must have at least 5 years of TPA experience and a minimum of 3 years experience in a supervisory position managing direct reports.  Exceptional organizational, leadership, interpersonal and communication skills are required. 

 

LifePlans Inc., offers a competitive compensation and benefits package, 3 weeks of vacation, tuition reimbursement and more!  Interested candidates should submit their resume to hr@lifeplansinc.com .