Field Training & Development Business Systems Analyst

The MassMutual Financial Group is a global, diversified financial services organization with more than $395 billion in total assets under management. Our family of companies serves the needs of nearly 13 million clients by providing a broad-based portfolio of financial products and services including: investments, annuities, disability income insurance, life insurance, retirement services/401(k) plans, trust services, mutual funds and long-term care insurance. MassMutual Financial Group is committed to providing an inclusive work environment that capitalizes on the talents and contributions of all employees, regardless of age, race, gender, background, religion, disability, national origin, sexual orientation, or personal interests and beliefs.  We understand the importance of a diverse range of talent and ideas, and encourage our employees to share in this understanding. We foster respect for our employees, and provide a culture where each individual has the opportunity to be just that – an individual. Our impressive array of talented employees enables us to provide exceptional service to our continually expanding, diverse client base.  The strong growth of our business, ongoing development of new products and expansion into new markets is dependent on the inclusive work environment we maintain.  This position directly supports MassMutual’s strategic initiatives by supporting our web-based learning management system and learning content development platform.  MassMutual University delivers interactive web-based training and distance learning to MassMutual producers located throughout the United States.  This position requires a creative and innovative problem-solver who is capable of bringing simple, elegant solutions to a fast-paced environment and who works well as part of a creative team.  The successful candidate will be well versed in XML and HTML and have a thorough understanding of RSS feeds, blogs, podcasting and knowledge of internet video distribution.  This position is also responsible for providing first-level technical support to the Field Training & Development organization.  RESPONSIBILITIES  Works closely with subject matter experts to identify business requirements for new or revised systems. Evaluates requirements and makes recommendations for new or revised computer and software systems. Assumes a leadership role in determining specifications for enhancements to existing applications. Helps departmental managers develop their technology plans and associated budgets. Continually researches leading and emerging technologies for potential application to learning. Develops and writes test plans that include all features for new products, enhancements and upgrades. Executes test plans, gathers user data and recommends changes to management based upon the results. Researches technical problems, ensures corrective action, then documents and communicates findings. Analyzes requirements and builds local databases and reporting tools as needed; works with IT organizations to develop larger-scale database tools. Works closely with management, IT resources and systems architects to coordinate deployment of new systems or enhancements. Creates flash-based banner ads for placement on intranet sites and MassMutual University. Creates and maintains MassMutual University vendor links to external websites. Works closely with IT resources to develop Learning Management System feeds to enterprise applications. Builds and maintains RSS feeds to distribute podcasts and blogs. Troubleshoots hardware, operating system and software issues for Field Training & Development organization; coordinates corrective action with appropriate internal or vendor resources. Ensures appropriate posting of web content in the enterprise content management system. Produces requested queries and reports from existing computerized systems. Coordinates periodic software updates to training systems. The successful candidate will demonstrate excellent team and leadership skills and have the ability to “see the big picture.”  Also required are the abilities to effectively plan, organize and execute plans, generate ideas and potential solutions, relate technical information in context considering the skill level of the audience and multi-task.   REQUIREMENTS Bachelor degree in Computer Science or related discipline (or equivalent experience). Experience in systems analysis and application development or an equivalent combination of education and work experience. Strong judgment and communication skills. Ability to work effectively with agents, agency staff and IT representatives. 5-7 years programming experience Proficiency in XML, XSLT, HTML, JavaScript, and Java are required. Experience in SQL, ActionScript, C++ is preferred. Vignette or other content management system experience is preferred Flash development skills are strongly preferred. Experience with adult learning theory and instructional design is preferred. Good understanding of the Windows XP and Vista operating systems and Microsoft Office applications. Good understanding of open source resources and software tools is helpful. Experience with Apple iTunes and other podcast aggregators is helpfulThis opening currently resides in Springfield, MA.  However, as organizations and their structures evolve, locations may be reevaluated and position location may change.  We are looking for candidates who have flexibility between MassMutual's two locations:  Springfield, MA, Enfield, CT. If you would like to apply to this position please click here HTTPS://RECRUIT.MASSMUTUAL.COM:443/sap/bc/erecruiting/posting_apply?param=cG9zdF9pbnN0X2d1aWQ9NDdGRThBNTBDM0JEMDE3REUxMDA4MDAwQUEwNjY2RDQmY2FuZF90eXBlPQ%3d%3d&sap-client=200  If you are already registered on our site, hit the “Apply” button at the top left corner of the pageLogin our site and apply directly to the job.   If you are not registered on our site, please hit “Apply” at the top left corner of the page and click register.  Register on our site.  You will receive via email an acknowledgement of your registration.   The email acknowledgement will include a link that must be clicked and/or copied and pasted into your browser in order to complete registration.  The link is only valid for 24 hours.  Once you have completed the registration process, go to www.massmutual.com  log in to our site and search for job number 50065001 and "APPLY".   In addition, if you would like to learn more about MassMutual, please visit www.massmutual.com. MassMutual is an Equal Opportunity EmployerM/F/V/D    Contact Information: Company: MassMutual Financial Group Location: Springfield, MA 01111 Job Category: IT/Software Development Career Level: Experienced (Non-Manager) Status: Full Time, Employee