Future Student Coordinator

Future Student Coordinator
Orlando, FL

All it takes is dedication.

Universal Technical Institute, Inc. (NYSE: UTI) is looking for unique individuals dedicated to making a difference in the lives of our employees and students. We're looking for heroes. As a leading provider of technical education and training for future automotive, motorcycle, and marine technicians, UTI is changing lives every day. Just ask our fellow hero.

"I love the students and the opportunity to help them accomplish a career, not just a job, which they will have for a lifetime.." Donna Outland, Training Rep

At UTI, we know that every individual's contribution affect our overall success. Join a team of passionate, real people at Universal Technical Institute in Orlando, FL. We seek a Future Student Coordinator to contact all students for upcoming start to confirm they have completed the financial aid process.

RESPONSIBILITIES:
Contact all students for upcoming start to confirm they have completed the financial aid process, have submitted all required documents, have obtained all information regarding housing, have saved required front money, determined reliable transportation, and know about registration/orientation.
Initiate change in student status requested by those students who are present at the campus.
Coordinate and participate in the registration/orientation process.
During registration week, key registered students in SMART daily; call those registered students who did not attend classes; and, after fifth day process those students who did not attend as cancels or postpones.
Maintain constant communication with representatives and the home Future Student Coordinators to resolve student issues and to ensure that students start as scheduled.
Participate in accountability/turn-over meetings with the home team to review students.
Clearly document communication with students by inputting comments in SMART.
Identify and resolve problems as to why student did not attend.
Accurately predict future starts, working in conjunction with home Future Student Services beginning six weeks before class begins.

REQUIREMENTS:
1 year of prior customer service experience
Previous office experience preferred
Must have good organizational and communication skills
Ability to handle multiple projects in a fast paced environment
Knowledge of Microsoft Office
Fluency in Spanish preferred
Evening and Saturday hours are required

UTI offers a competitive salary and excellent benefits package. For consideration, please Apply Online at:

https://uti.myvurv.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=237&szReturnToSearch=1&szWordsToHighlight=

Please reference Req# 237

UTI is an Equal Opportunity and affirmative action Employer that supports diversity in the
workplace.

www.uticorp.com
Real. Passionate. People.
Apply Online: https://uti.myvurv.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=237&szReturnToSearch=1&szWordsToHighlight=