General Liability Field Office Claim Director

Business/Strategic Management General Liability Field Office Claim DirectorCommitted.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for a General Liability Field Office Claim Director.  Please read on for more details regarding this position. JOB DESCRIPTION: SUMMARY:In concert with Claim Center Vice President and Field Product Line Lead, ensure claim policies, procedures, and standards are implemented and maintained to ensure high quality, cost-effective case management Assist Claim Center Vice President in providing direction to the Claim Center. PRIMARY DUTIES:This position will be responsible for management of local QM (self review) process, including execution of the strategy, distribution of reports; analysis of results; and implementation of improvement plans. Coordinate marketing and Agency relations.  Support Marketing by participating in sales and account management process.  Represent the Company, ensuring favorable business relations and the acquisition and retention of profitable business. Manage ULAE and LAE (Loss Adjustment Expense). Develop and implement process improvement strategies that impact pay out, investigations, subrogation, structured settlement, and litigation management. Provide direction and technical guidance to the Claim Center Staff. Develop and implement strategies and plans to address Unit Manager professional development.  Make certain training needs are identified and addressed on an ongoing basis.  Develop plans to ensure leadership and technical continuity for the organization. EDUCATION/COURSE OF STUDY:College degree or equivalent work experience. WORK EXPERIENCE:Extensive Claim management experience. Comprehensive knowledge and understanding of marketing, underwriting and account management processes. Current on jurisdictional laws and regulations. CERTIFICATES/DEGREES:Insurance license(s) as required by state regulation. OTHER:LeadershipBusiness and Marketing KnowledgeStrategic CommunicationRelationship ManagementWorkforce ManagementTechnologyFinancial Trend Analysis In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace. Company: Travelers Companies, Inc.