Home Owners Claims Representative

Responsibilities Primary responsibilities include management of homeowner property claims. Provide customer service to claimants and insureds, investigate claims, take recorded statements, determine liability, set reserves and make claim payments. The position may also include the handling of personal property contents claims. Qualifications A Bachelor's degree is preferred, or equivalent relevant work experience. Previous Homeowner claims adjusting experience is preferred. Knowledge of the claims process, including claim investigation, evaluation of damages, negotiation and settlement of claims is required. Excellent verbal, written, and interpersonal communication skills are required. Strong customer service and problem solving skills are essential. Strong desk management skills are also required. Bilingual skills a plus. About Ameriprise Auto & Home Insurance We are a division of Ameriprise Financial, Inc., a FORTUNE 500® company, and one of the fastest-growing insurance companies in the country. We have nearly 1,000 employees and offices in both De Pere, WI and Phoenix, AZ. We offer our personal insurance products in 42 states through our exclusive partnerships with organizations such as Costco, Delta Airlines and Ford Motor Company. By providing insurance to approximately 500,000 policyowners, we generate more than $500 million in annual premium. In fact, A.M. Best, the leading independent rater of insurers in the country, has provided the Ameriprise Auto & Home Insurance group of underwriters with an “A” (Excellent) rating. This rating demonstrates our financial strength, stability and soundness of operating performance. Ameriprise Financial Services, Inc., Member FINRA and SIPC, is an Ameriprise Financial, Inc. company. Ameriprise Financial Services, Inc. is an Equal Opportunity Employer. © 2007 Ameriprise Financial, Inc. All rights reserved. (12/07)