Inside Property Claim Representative

Inside Property Claim RepresentativeCommitted.  Competitive.  Constructing our Future.  That's Travelers. We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for an Inside Property Claim Representative.  Please read on for more details regarding this position. JOB DESCRIPTION: Purpose:Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost.  Satisfy customer needs and ensure file quality.  Responsibilities and Duties:Handle 1st party Property claims of low to moderate severity and complexity as assigned. Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims. Establish timely and accurate claim and expense reserves. Negotiate and convey claim settlements within authority limits. Write denial letters, Reservation of Rights and other complex correspondence. Control damages through proper usage of cost containment tools. Meet all quality standards and expectations per Best Practices. Maintain an effective diary system and document claim file activities in accordance with established procedures. Manage file inventory to ensure timely resolution of cases. Handle files in compliance with state regulations, where applicable. Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers. Identify and refer claims with MCU exposure to the supervisor. Recognize when to refer claims to Special Investigations Unit and/or Subro Unit. Perform administrative functions such as time-off reporting, timesheets, etc. as required Perform any other duties as required. Occasional Catastrophe Duty, including other offices and states may be required.  Knowledge and Skills:College degree or equivalent in business disciplinePrior Commercial Lines Property experience a strong plusSkills assessment evaluation may be requestedStrong customer service skillsMust display solid verbal and written communications skills.Strong investigative skills and be able to develop good work relationship with the business partners.Excellent organizational skills, solid analytical skills, excellent negotiation skills. Ability to write accurate Xactimate estimates.Hardware and software skills and abilities including computers and other similar electronic devices.Good decision making and problem solving skills. Knowledge of claim workflow.Self-motivated, take-charge attitude, teamwork oriented.Independent worker/self-starter & ability to work with moderate supervision.Customer service training; systems training; proper licensing. In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer.  For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting.  Travelers is an equal opportunity employer. We actively promote a drug-free workplace.    Company: Travelers Companies, Inc.