Instructional Designer

Apex Systems, Inc. is a technical staffing firm that assists companies and organizations with information technology staffing needs in every industry. Our client has excellent openings for Instructional Designer If you are looking for an exciting, innovative opportunity in a fast paced environment with the chance to excel, then this is the opportunity for you.

 

Instructional Designer

 

Description

 

Primary responsibility includes the design and development of e-learning and blended learning content for all levels of contact center employees and management using the ADDIE or ISD models to include: needs/performance analysis, content design and development, implementation and evaluation.

 

· Utilize tool(s) from our educational tool suite / University to deliver training content.

· May lead course material development efforts in a multi-person project effort, as required, and design graphics for use in a web-based and/or blended learning environment.

· Design assessments, interpret and report results in conjunction with the Business Partners relative to training and post-training performance, course materials, delivery methods and processes.

· Work with Line of Business Leaders and internal teams to develop project plans for education initiatives.

· Serve as a point-of-contact during development of course materials, including client interface, project lead, and team member contact.

· Maintain project plans.

· Participate in user acceptance testing.

· Provide support as necessary to Line of Businesses to articulate training design and delivery.

· Work with LOB subject matter experts to acquire details on roles/scenario input documents for training design.

 

REQUIRED QUALIFICATIONS:

 

· Demonstrated use of Dreamweaver and Captivate.

· BA/BS in Instructional Systems Development, Instructional Technologies or related field or relevant technical degree program or equivalent proven experience.

· 3-5 years instructional design and curriculum development experience.

· Excellent organizational and interpersonal skills.

· Strong instructional design capability.

· Process improvement skills.

· Ability to multi-task.

· Ability to identify areas of integration with Education and other areas of the organization.

· Proven ability to interact with all levels of the organization.

· Demonstrated problem-solving.

· Advanced Microsoft Office skills.

· Experience with basic graphics packages.

 

 

Apex Systems, Inc., one of San Francisco's Top IT staffing agencies.

 

Apex Systems, Inc. is always looking for new and talented technical professionals in all areas of technology. We are dedicated to finding the right position for you with competitive and fair compensation, along with benefits that include:  medical, dental, direct deposit and 401k. * Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply.