Insurance Support Analyst

Description:In a call center environment, support Agency Markets customers and consumers of all Agency Markets regional companies in the effective and efficient use of existing and future automated services. Support all Agency Markets regional companies on an on-demand basis due to a highly diverse product set and technology platforms/applications. In conjunction with companies' agency interface staff, ensures that the needs of the customers are met as well as the most productive use of the applications/tools is achieved. **Some evening hours are requiredQualifications:Bachelors' or equivalent experience. Insurance related preferred. 1 - 2 years experience. Insurance knowledge and background in an agency or company. Customer service including superior communications skills' oral and written; PC office and insurance applications; superior analytical, diagnostic and problem solving skills. Proven ability to deal with a wide variety of changing customer needs, emerging technology environments, and internal demands based on a wide range of evolving business/organizational requirements and behaviors. **Some evening hours are required.Salary/Benefits: Salary commensurate with experienceWe recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following: 401K and retirement plan, Accidental death & dismemberment insurance, Credit Union membership, Dental coverage, Dependent life insurance, Disability insurance, Discounts on automobile and homeowner?s insurance, Employee life insurance, Long-term care insurance, Medical coverage, Paid time-off, Pay-for-Performance, Reimbursement accounts, Tuition reimbursement, Vision care coverage, and Work/Life resources.Job Location: Loveland, OHJob Number: RUSALMUT9130-595105Company URL: http://www.libertymutualagencymarkets.comCompany Profile:About Liberty Mutual Group Boston-based Liberty Mutual Group is a diversified global insurer and sixth largest property and casualty insurer in the U.S. based on 2006 direct written premium. The Company also ranks 95th on the Fortune 500 list of largest corporations in the U.S. based on 2006 revenue. As of December 31, 2007, Liberty Mutual Group had $94.7 billion in consolidated assets, $82.3 billion in consolidated liabilities, and $25.9 billion in annual consolidated revenue. Liberty Mutual Group offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, assumed reinsurance, fire and surety.Liberty Mutual Group (www.libertymutual.com) employs over 40,000 people in more than 900 offices throughout the world.