Manager, Customer Care Claims

HighlightsAIG Job ID: CCIC Mngr-OlathePosition Type: Full Time - RegularLocation: KS-Overland ParkRelocation: NoRequirementsEducation: BachelorsExperience: 3-5 yearsDescription: PLEASE NOTE: This position is located in the Olathe Operations Center.The primary responsibility of this position is to manage a staff of Customer Care Claim Representatives within the Customer Care Information Center (CCIC), responsible for responding to questions, concerns and information requests regarding a variety of issues from both internal and external parties including claimants, insureds, brokers, claims adjusters, and venders. The incumbent will also, plan, manage, and evaluate work of staff, as well as make decisions regarding performance management, employment, and staffing; other duties assignedMust have the ability to work M-F 10am-7pmAbout AIG: American International Group, Inc. (AIG) is the world's leading international insurance and financial services organization, with operations in more than 130 countries and jurisdictions. AIG member companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. In the United States, AIG companies are the largest underwriters of commercial and industrial insurance and AIG American General is a top-ranked life insurer. AIG's global businesses also include retirement services, financial services and asset management. AIG's financial services businesses include aircraft leasing, financial products, trading and market making.AIG's growing global consumer finance business is led in the United States by American General Finance. AIG also has one of the largest U.S. retirement services businesses through AIG SunAmerica and AIG VALIC, and is a leader in asset management for the individual and institutional markets, with specialized investment management capabilities in equities, fixed income, alternative investments and real estate. AIG's common stock is listed in the U.S. on the New York Stock Exchange and ArcaEx, as well as the stock exchanges in London, Paris, Switzerland and Tokyo.AIG is an Equal Opportunity Employer..