Manager II, CSC (Client Sv Ct)

 Already a leader but looking for a change? If so, you may be the perfect candidate for the Internet Service Center Manager position with Unum. With revenue of over $10 billion, Unum provides employee benefits for over 25 million people and employs more than 12,500 people worldwide. Unum is traded on the New York Stock Exchange, is part of the Standard & Poor's 500 Index and is ranked 251 on the Fortune 500. For the 30th consecutive year, Unum leads the marketplace in disability insurance.  We are focused on delivering outstanding service, offering a broad set of product choices and never ceasing innovative.   Reporting directly to a Senior Manager in our Program Office area, this exciting, high-growth potential position involves all aspects of people management within a diverse organization — hiring, training, resource allocation, people development and performance management.  Using strong leadership skills, the successful candidate will be responsible for leading a high-performance team in a dynamic operating environment, developing and implementing improvements in productivity, and enhancing customer service effectiveness all while ensuring a high level of technical support to online customers. College degree preferred or equivalent business experience with 2-4 years people management will be considered Excellent communication and partnering skills Strong knowledge and understanding of web-based services Strong understanding of customer needs and expectations for doing business on-line Ability to summarize information, analyze data, create and deliver presentations to internal and external audiences Unum is an equal opportunity and affirmative action employer regardless of a person’s race, color religion, national origin, age, disability, military status, gender or sexual preference.