Managing Director

Summary of Responsibilities:

 

The Managing Director (MD) is primarily responsible for the growth of the local firm’s sales power, sales, profitability, marketing operations and financial management and compliance oversight.

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Principal Responsibilities:

 

1.  Leadership: Endorse and promote enterprise strategies and policies, encourage teamwork and an environment of success.

 

2.  Sales Power Growth: Develop, coordinate, implement and supervise the agency’s recruiting plan, recruiting vision and objectives.  Accountable for attaining those objectives.  Implement best practices for the recruiting and selection of new Financial Service Representatives (FSRs), as well as manage the sourcing, recruitment and selection of agency management personnel.  Monitor and address FSR turnover.

 

3.  Agency Training and Development: Supervise the training and development of the ASDs and FSRs within the agency.  Oversee the design and implementation of training programs directed at pre-hire and post-hire development.  Create individualized Agency Sales Director (ASD) development plans and ensure adherence by ASDs.  Supervise the joint work and classroom-training programs facilitated by ASDs and participate in training where appropriate.

 

4.  Agency Performance Management and Coaching:  Coach and support top-producing associates in regularly scheduled one-on-one meetings to discuss appointment activity, case development, and sales production.  Help FSRs set specific and appropriate goals.  Work with agency management team in establishing appropriate objectives and development plans.  Align these objectives and expectations with firm’s business plan. Clearly communicate the performance expectations that determine the staff’s collective and individual compensation.

 

5.  Maintain an Ethical and Professional Environment:  Ensure that all agency activities and materials comply with Company Ethics and Compliance standards.  Manage the agency’s compliance program so that the Company’s compliance standards are met.  Ensure that

 

members of the agency conduct themselves in a professional and ethical manner.

6.  Firm Development and Growth: Oversee the development and maintenance of sales and marketing programs. Develop and expand available markets for the sale of company products.

 

7.  Financial Management:  Develop strategic business plan to drive agency performance and growth.  Control and reduce costs while maximizing sales and profit.  Manage the compensation planning process for the administrative staff.

 

8.  Professional Development:  Assume responsibility for maintaining knowledge of current products.  Stay up-to-date on MetLife policies, systems, tools, and industry trends regarding field management best practices.  Participate in company-sponsored management and leadership development programs.  Participate in continuing education required to maintain licenses.

 

 

Knowledge/Skills/Competencies Required:

 

·  Knowledge of tactics to develop sourcing and recruiting strategies for FSR positions, and the ability to develop and manage effective recruiting plans for the agency.  Ability to develop and manage ASD recruiting plans, diversity goals and activity levels for recruiting and selection.  Ability to develop a candidate pool that includes women and people of color.

·  Ability to effectively supervise the second-line manager (ASD) with respect to day-to-day FSR operations, and the training and development of FSRs.  Strong coaching, communication, interpersonal, counseling, and communication skills. Must have excellent problem solving and networking skills and ability to use sound judgment.

·  Ability to manage the performance of others, including the ability to determine appropriate performance expectations, set goals and evaluate progress for management staff.  Ability to develop high potential candidates for increased responsibility.

·  Ability to learn and interpret weekly reports, production goals and objectives, as well as evaluate management staff’s skills in tracking ongoing production of FSRs.

·  Knowledge of appropriate customer service and ability to handle FSR customer complaints.

·  Knowledge of NASD/SEC compliance regulations and policies, as well as the ability to apply MetLife specific policies and procedures appropriately.  General knowledge of employment laws and ability to seek guidance from human resources and legal business partners as necessary.

·  Knowledge of industry trends.  Ability to interpret and assess industry data and its relevance to agency.

·  Ability to develop agency budget and maintain cost controls and general knowledge of compensation planning.

·  Ability to demonstrate transferable selling skills.

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Job Requirements:

 

·  Appropriate NASD registration Licensing and Registration:  L/H, Series 6, 63,7 and 24 (or equivalent).

·  Licenses necessary to sell MetLife products.

·  2 years of experience as a sales manager in the financial service industry is preferred.

·  Strong track record of sales power growth and retention

 

Job Preferences:

 

Industry designations preferred:  CLU, ChFC, CFP

 

 

 

 To apply for this position, please follow the below link:

 

http://careers.peopleclick.com/careerscp/client_metlife/external/gateway.do?functionName=viewFromLink&jobPostId=20658&localeCode=en-us