Mechanical Breakdown Claim ADJ (20639)

Description:Do you enjoy working with your hands? Are you looking to use your technical aptitude? If you have strong attention to detail and solid mechanical skills, this could be your place to shine! Farmers Union Insurance seeks experienced Mechanical Breakdown Claims Adjusters for our Denver, CO home office location. Due to rapid growth, we are looking for quality people who are seeking a long-term career in insurance claims with an industry leader. With this specialized role, you will support our dynamic, ever-growing organization with your exceptional dedication, drive, energy and technical skills. You will need to exercise your highly polished discretion, judgment, settlement and negotiation skills in evaluating cases. Your educated and time-sensitive decisions, problem-solving skills, and creative ideas will greatly contribute to the image of our entire organization. With this role, you will have the extraordinary support of a large, global organization with regional influence. You will need to utilize your analytical thinking and exceptional communications skills to there fullest. You will be given the responsibility to interact daily with customers and local agents. Your passion to help people will be paramount in this role. You will have the opportunity to work with people who have a passion for the great outdoors, campers, and RV enthusiasts. If you are truly detail-oriented, enjoy rolling your sleeves up, and are interested in claims as a career path, we want to talk with you! Please read on for the full job description...Make timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages. Determines exposure and makes timely adjustments as required. To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be to enable an individual with disabilities to perform the essential job responsibilities.1. Possesses complete knowledge of all company service contract programs, underwriting guidelines, and claim settlement procedures. Standard: Possesses a working mastery of service contract content for all company programs, as well as underwriting guidelines and claim settlement procedures, requiring minimal supervision.2. Proficiently uses computer to adjust and settle all types of mail-in and telephone claims. Standard: Is skillfully proficient in use of a computer for adjusting any degree of claim difficulty, able to verify parts and labor pricing and document claim in all cases.3. Determines validity and adequacy of dealer repair orders and loss reports. Ensures parts and labor charges are accurate and reasonable. Standard: Is highly proficient in determining adequacy of dealer claim.4. Handles any telephone inquiries from customers or the field. Standard: Handles, in a timely and professional manner, any kind of inquiry from the field.5. Maintains good working relationships with field personnel and customers. Standard: Maintains excellent working relationships with dealers and customers as confirmed by the client.6. Performs other duties as assigned. Standard: Performs other duties willingly upon request seeks additional work when assigned work is completed.Qualifications:Required Educated and/or Experience:oHigh School or equivalento2 or more years' automotive repair experience in a dealership or repair facility with substantial customer contact or 2 years as a claims processor.Job Related Knowledge and Skills:oModerate proficiency on computeroLegible handwritingoGood interpersonal relations skillsoWorking knowledge of mechanical failures and repairsPersonality Characteristics:oPleasant phone voiceoOutgoing personalityoDetail orientedoEnjoys busy office atmosphereoLikes daily routine in workoAbility to handle unaccustomed work pressureSalary/Benefits: Salary commensurate with experienceWe have created a competitive and flexible benefit program to attract and retain the best employees while maintaining our position in the industry as a leading super-regional property and casualty insurance company. Employees are eligible for all services and benefits on the first of the month following their date of hire. Medical and dental 401(k), featuring company match and 100 percent vesting after six months of employment Company-funded pension plan Generous paid time off Incentive programs for all levels of employees Bonus and conferment program Wellness programs Company-funded life insurance (with supplemental options) Flexible spending accounts Short/long-term disability insurance paid by company Employee referral program Employee assistance program Corporate training programs Training and educational assistance programsJob Location: Denver, COJob Number: 1140Company URL: http://www.nfuic.comCompany Profile:Farmers Union Insurance, a Member of the QBE Regional Insurance Group, is an all-lines property and casualty insurance company serving predominantly rural America. We have offices located throughout the Midwest and Western U.S. with our Home Office located in Greenwood Village (Denver), Colorado. We have proudly served our customers since 1945. We provide an excellent working environment offering challenge and a friendly atmosphere.The companies of QBE the Americas are committed to equal employment opportunities. All applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or political affiliation. All personal information contained in this application will be kept confidential as required by law.