MetLife Advice Central Support

MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a MetLife Advice Central Support in Tulsa, OK !!!!! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans. MetLife’s responsiveness to the needs of both clients and employees is a direct result of one of the core company values– People Count. Major Duties and Functions Include: Directs administrative sales support-related activities to optimize the sales outcomes of the sales force. Supervises the daily operations of a team of sales support administrative staff to ensure exceptional customer service and rapid call response is delivered at all times. Effectively manages the workload balance of the team and assumes workload when necessary to ensure all producers needs are met. Monitors the quality and accuracy of information provided by associates and initiates new training or coaching programs as needed. Keeps abreast of all new initiatives, underwriting, and product changes and ensures new information is disseminated to associates in an easy to understand, timely manner. Conducts operational support. What You Need to Succeed: Proven ability to manage a team and analyze work processes to identify opportunities for improvements and efficiencies. Preference for experience managing a relationship with technology or IT partners in a sales support environment. Work shouldn’t be something you do just to make ends meet. It should provide satisfaction…and an opportunity to make a difference. MetLife… where work meets life!Do YOU have what it takes to join a Major Force in Financial Services: Investments, Financial Advice, Banking and Insurance? If so respond TODAY! For immediate consideration, please use the APPLY ONLINE feature below to submit your resume! MetLife is an Equal Opportunity Employer. Additional Information Position Type:  Full Time, Employee Ref Code:  20414 Number of Openings: 1 Business Area: Individual Corporate Travel paid for interviews? NO Relocation expenses paid? NO Percent of travel on the job: 5-15 Salary Grade: 29 Company Code: MetLife Group View all "MetLife" jobs