National Account Manager

WHY JOIN UNUM?  Unum is a company of people serving people.  As one of the world’s leading employee benefits providers and a Fortune 250 company, Unum helps protect more than 25 million working people and their families in the event of illness or injury and offers professionals every possibility for growth. Whether we’re helping customers or building careers, we’re experts at creating the kind of advantages that help people reach their goals. Headquartered in Chattanooga Tennessee, Unum has significant U.S. operations in Portland, Maine, Worcester, Massachusetts and Glendale, California with 35 field offices nationwide. WHAT ARE THE RESPONSIBILITIES OF THE POSITION? This role supports Unum’s large case employee benefits market and collaborates with Unum’s local sales team for selling new business and growing existing client base. Position is responsible for ensuring highest level of customer service to our policyholders and brokers of employee benefit plans. Accountabilities include meeting/exceeding performance standards for service, quality, productivity and customer expectations. Responsible for client block retention and cross selling new lines of coverage to existing customers. This role offers the ability to work as an individual contributor as well mentoring & leading others on the account management team. This position partners effectively with internal and external business partners in achievement of client implementation.  WHAT ARE WE LOOKING FOR? 3 years employee benefits /insurance industry knowledge preferred Strong track record in customer service from loyalty, technical and marketing perspective Excellent relationship building and interpersonal skills Strong negotiation and influencing abilities. Full understanding of underwriting and financial risk concepts. Strong ability to identify & solicit cross sell opportunities. Licensed to solicit insurance in the states within assigned territory. Active in local insurance community through advanced education and affiliation memberships. Strong written, verbal communication & presentation skills Strong organizing, planning, time management and delegation skills. Ability and desire to coach and mentor others. Likes working with others and in a team environment. Ability to work independently a structured environment. Cross selling experience a plus Bachelor’s College degree preferred. Willingness to learn needed technical aspects of the job. Good business acumen and professional demeanor. Ability to travel Unum offers competitive pay and excellent benefits.  Come join us if you're interested in working in an exciting and challenging environment for a company that is on the move! Unum is an equal opportunity and affirmative action employer regardless of a person's race, color, religion, national origin, age, disability, military status, gender or sexual orientation.