New Business Supervisor

Description:. Supervises personnel within the New Business Processing area. . Provides daily coaching, counseling, feedback and direction to Departmental Associates. . Responsible for daily operations in the department including reporting and staff development. . Responsible for monitoring expenses, performance evaluation, recommending hiring and terminations. . Participates in special projects and assists the areas Director and CVP as needed. Supervises personnel within the New Business Processing area. Responsible for daily scheduling of work assignments. Responsible for meeting specific unit and departmental goals for productivity and quality established annually and maintains a sense of urgency regarding deadlines and SLAs. Responsible for preparing individual and unit productivity reports on a daily, weekly, and monthly basis. Maintains quality controls that prevent any type of business related security breach. Responsible for coordinating team meetings and presentations as required. Responsible for coordinating departmental activities and projects as assigned. Responsible for maintaining up to date knowledge on insurance related issues, processes and procedures. Responsible for coaching and counseling Associates on technical and procedural issues. Responsible for all aspects of personnel administration. Responsible for interaction with other departments on a daily basis. Responsible for decision making on business related matters. Other duties as assigned by management.Qualifications: Bachelor Degree or equivalent experience required. Strong motivational, organizational and communication skills (both oral and written). Working knowledge of Telmar, App Entry, RVI and Pega processing systems. At least 2 to 3 years insurance industry experience. Ability to work independently and as a part of the management team. Good numerical and analytical skills. Proven experience in handling tasks and assignments with minimal supervision. Strong computer skills required. 3 to 5 years supervisory/management experience.. Employee suggests and implements new and modified operating procedures. . Deals with outside Service Vendors in facilitating the issue of new insurance certificates and maintaining up to date customer contact information. . Duties are performed with minimal supervision and direction. Assignments are generally not reviewed but supervisor is kept informed of progress and results.. Performs within established standards and delegation of authorities. . Six direct reports. . Interacts daily with internal members of the AARP team and outside service vendors and Temporary agencies such as Accurint and Addeco staffing.Salary/Benefits: Salary commensurate with experienceBeing with the best has its benefits, not the least of which is... the benefits. We offer competitive compensation with a flexible benefits package. New York Life's benefits program is designed to provide valuable coverage for you and your family that you can customize to your needs. Medical & Prescription Drug Coverage The Company offers four medical options in most locations, each with prescription drug coverage. The accounts offered in three of the four medical options can help you cover medical costs on a tax advantaged basis and save for future medical expenses as well: * HMO with HRA (Health Reimbursement Account) * HMO Only * HSA (Health Savings Account) Accumulation with PPO * PPO with HRA (Health Reimbursement Account) Dental Coverage Two dental coverage options are available Income Protection Coverage As you might expect, we offer several income protection options, should anything unexpected happen. * Life Insurance * Dependent Life Insurance * Long-Term Disability coverage (employee only) * Accidental Death and Dismemberment Insurance (employee only) Work and Life In most situations, New York Life offers several other benefit options to help you balance your work and personal life. * Time Off Trading * Flexible working hours * Attractive vacation and holiday schedules * Flexible Spending Accounts (FSAs) - Set aside pre-tax dollars for dependent care and health care expenses * Transportation Accounts - Set aside pre-tax dollars for work-related parking and transit expenses * Legal Services * Tuition assistance * Work/Life programs Retirement Benefits * 401(k) Savings and Investment Program * Company-Matched Contributions * Retirement Plan Available at Selected Locations * On-site employee health center * On-site fitness center and wellness programs * Back-up childcare center * In-house dining servicesJob Location: Tampa, FLJob Number: aarp506Company URL: http://www.nylcareers.com