SIU Investigator
Building Construction/Skilled Trades SIU InvestigatorCommitted. Competitive. Constructing our Future. That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. We are currently looking for an SIU Investigator. Please read on for more details regarding this position. JOB DESCRIPTION: SIU Field Investigator – Specialty Investigations Group The SIU Investigator conducts quality investigations to assist the efforts of the Specialty Investigations Group. These investigations concentrate primarily on Inland Marine, Ocean Marine, Northland and Select programs. In this specialized role, the investigator will participates in training opportunities to enhance/develop engineering, underwriting, investigations and product/service knowledge. This position is located in Hartford, CT. PRIMARY DUTIES:Conducts investigations with a focus on thoroughness, quality, with attention to detail, timeliness and cost control. Conducts claims occurrence investigations by determining the objects involved elements of the accident, cause of loss, scope and cost of damage, preventive measures and report findings to appropriate staff and insured so that an informed decision can be made to mitigate the loss. Conduct research for underwriters or clients on class of business, operations, unique or unidentified exposures, or any other technical subject requiring similar analysis.Assists unit in developing a network of resources within the community (e.g., local cargo task forces, district attorneys offices, law enforcement agencies, insurance associations, professional associations, and community groups). Perform loss control surveys which identify key objects, evaluate risk, and develop Risk Control recommendations and report findings necessary for to determine insurability and/or maintaining profitability.Conduct risk evaluations (e.g., description of the operation, key objects, bottlenecks and general conditions) and report findings of probable exposures and/or unexpected risk to appropriate staff (e.g., Account Executives, Marketing Executives).Prepares and submits investigative reports covering all phases of the investigation in each case. Assists with the development and training of the claim staff in the detection of appropriate referrals. Work with the marketing/underwriting staff to ensure engineering service requirements are met for specific accounts.Applies rules of evidence; recognizes evidence and determines its value to specific claim, evidence collection and interpretation for investigations. Requires clear understanding of the rules of evidence.Establishes and maintains liaison with public officials, law enforcement officers and others to obtain assistance in conducting investigations.Knowledgeable about all applicable fraud statutes: local, state and federal to ensure duties and assignments are carried out within the requirements of applicable law and local office expectations.High degree of integrity and confidentiality required handling information that is considered personal and confidential.Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses. Explain how their recommendations or products can help minimize losses. Requires frequent overnight travel. QUALIFICATIONS:Minimum 2-year college degree or equivalent law enforcement or claim experience.Proven investigative skills in the following industries: Cargo, Heavy Equipment, Boat/YachtComputer literate; database and Internet proficient.Knowledge of available resources (internal and external) to assist in investigations.Conflict management skills to deal with crisis situations, hostile witnesses, etc.Interviewing skills.Working knowledge of insurance and claim operations is preferred. In addition to an exciting environment, we offer: * Competitive base salary with additional opportunities for variable pay through recognition programs and incentive awards * 401(k) with company match* Comprehensive health plans that include coverage for same sex/domestic partners* Strong work/family and employee assistance programs* Tuition reimbursement * Vacation Purchase Plan* Training/Development opportunities We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. Explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button at the bottom of this posting. Travelers is an equal opportunity employer. We actively promote a drug-free workplace. Company: Travelers Companies, Inc.
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