Senior Systems Analyst

An insurance company is in need of an Senior Systems Analyst in its headquarters office in Philadelphia. The Senior Systems Analyst role, under the direction of the business unit assigned IT Manager, the Senior Systems Analyst will take a pivotal role to originate, develop, document, test, implement, and support manual and automated solutions to business problems; produce and support solutions that meet end-user and system requirements.

This position will also be responsible for working closely with end-users, internal developers, and vendors, create business and functional requirements, system flow diagrams and other documentation required to support end enhance Legion’s applications.  Support claims and other insurance systems by developing a thorough and detailed understanding of systems, interfaces, and data flows from a business and technical perspective.  Must be able to provide creative and alternative workflows and solutions to business needs and issues.  Work on complex problems by analyzing current business methods and available systems for improvement.  The ability to communicate complex business and technical concepts, both in writing and orally is very important.  Although this is not a programming position, the ability to create SQL queries, analyze data, and work with reporting tools is required.

 

This position will provide significant assistance for the transition of applications developed in our Milwaukee office to our Philadelphia based staff for ongoing development and maintenance.  Duties in this area will include developing documentation, becoming subject and system area expert and analyzing gaps in IT procedures, technology or expertise.  During transition may require travel up to 75% travel.

 

Minimum Qualifications and Requirements include:

 

· Over five years experience as a systems analyst, business analyst or programmer, preferably in an insurance or financial services environment. 

· Significant experience developing system specifications, data flow or workflow diagrams, and business requirements

· Experience with software development lifecycle and IT best practices, change management, etc

· Working knowledge of SQL query writing and reporting tools such as SQL Reporting, SQL Analysis services, Excel, etc

· Excellent writing and oral communication skills are required.

· In depth experience with insurance claims system a big plus

· Proficient in Excel, Word and experience developing diagrams with Visio (or similar) required

· Experience working with outside vendors to achieve system, data, and enterprise goals a plus.

· Willingness to frequently travel to our Milwaukee facility is a must.

 

Responsibilities:

 Analyze business requests and develop system requirements to meet internal company business rules and system data flow considerations.  Maintain system requirements documentation.Using available tools, analyze business needs and data to provide data extracts and reports. Create and manipulate data for testing and production data needs.Provide system and user support by analyzing, documenting and tracking  reported system problems. Provide temporary manual solutions to clients for system problemsDevelop and execute test matrices and test cases for software testing of functionality and compliance prior to releasing to the client communityLiaison between client community and internal IT and/or external software vendors to develop system solutions to processing systems, or business problemsAssist in preparation of detailed IT project plans.  Articulate system dependencies and risks as input to project plans

 

We offer an outstanding total rewards program including first day coverage for medical and dental benefits; plus vision benefits; life, AD&D, short-term and long-term disability coverage; 401(k) plan; and bonus plan participation.