Subrogation Specialist

(Reference code: 00054C) Status: Full Time, Employee Location: Roanoke, VA 24016 Job Category: Accounting/Finance/Insurance Career Level:Experienced (Non-Manager) Education Level: High School or equivalent Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.A Subrogation Demand Processor receives tasks related to subrogation demands and subrogation demand responses for property claims.  The primary responsibility of the Subro Demand Processor is to contact third party carriers (TPC's) to discuss the status of the claim and secure their position to pay the subrogation demand (i.e. "Promise to Pay").  Tasks assigned to the Subro Demand Processor include handling inbound and outbound phone calls in order to update or validate subrogable party information needed for a successful pursuit of subrogation, and contacting internal claim handlers to request information needed for Subro processing.  The Subro Demand Processor makes appropriate updates to recovery status in Next Gen and creates appropriate follow-up tasks. Good customer service skills Organizational skills Ability to handle high volume/multiple tasks Quality driven Commitment and focus on results Comfortable with being on the phone asking for money owed General knowledge of insurance claim handling would be helpful but not required