Account Manager, Advertiser Services

POSITION DESCRIPTION    Position Title: Account Manager, Advertiser ServicesLocation: New York City

Classification:  Exempt

POSITION REPORTS TO:  Director of Advertiser Services

POSITIONS SUPERVISED:   N/A

POSITION PURPOSE:  This position will be responsible for providing a high level of support and strategic advice to many of the company’s largest advertiser clients for the purpose of maximizing revenues, including but not limited to optimizing performance with currently utilized MediaWhiz products and services and up selling additional services as appropriate.

 

ESSENTIAL FUNCTIONS AND BASIC DUTIES

· Manage client base, strengthen relationships, and serve as main point of contact for each client on behalf of all MediaWhiz products and services via email, phone and in person meetings

· Review and negotiate sales goals, budgets, and new offers and promotions with clients and/or Sales team as necessary on weekly, monthly or quarterly bases as appropriate

· Use reporting tools to monitor business performance and create frameworks for analysis and optimization

· Proactively advise clients and share insights on mechanisms to improve, maintain and increase performance with MediaWhiz Distribution channels

· Collaborate with internal Distribution teams as appropriate (Affiliate, Email, Co-Reg, Search) to optimize client performance and achieve goals

· Collaborate with clients and/or internal Design teams to improve creative and messaging for offers and promotions to maximize performance

· Serve as liaison to Operations and Technical teams to resolve client issues and maintain performance

· Gain an understanding of all MediaWhiz products and services and be able to educate and up sell clients on new services, in collaboration with appropriate internal teams

 

QUALIFICATIONS

· 2-5 years of Business Development and/or Account Management experience

· Strong understanding of Affiliate marketing and/or Co-registration

· Familiarity with Email and Search marketing a plus

· Must be detail oriented and able to analyze and interpret individual client results and be proactive with feedback, as well as seeing bigger picture on company scale

· Excellent time management, organizational, and oral and written communication skills

· Excellent ability to multitask and prioritize

· Excellent interpersonal and relationship building skills – this position will require frequent direct contact with clients and all departments/teams within company