Customer Service / Operations Support

Shutterstock.com is an online royalty-free stock image and footage agency located in Manhattan, and we're looking for a new Customer Service Support employee to augment our team. Regardless of your experience, you should have a keen interest in and enthusiasm for photography (specifically stock) and design. In addition to general customer service support responsibilities, you'll gain a wide range of experience, from online media business practices to stock photography from all angles, and you'll gain a foothold into the larger photo/design/marketing/ad arenas.

We offer generous benefits for all our full time employees and a salary that reflects your experience and skills. To apply, send a C.V. and cover letter. In your letter, explain why your experience and goals match this particular opportunity.

Responsibilities include and are not limited to the below:

-Attend to all aspects of customer service support

-Review submitter submissions and approve or reject them

-Keep track of customer accounts/billing etc

-Provide email support

-Create back up CDs to be mailed to customers

-Perform keyword audits

Required Skills/Experience

-Some experience with telephone customer support

-Basic understanding of Photoshop and digital imaging manipulation techniques

-Some knowledge of typical stock photography licensing terms (such as royalty free vs rights managed, etc).

-Self motivated, able to work independently

-Highly organized and detail oriented

-Fast learner

-Ability to multitask in fast paced environment.

-Patience in assisting the less technically adept.

Other Useful Skills:

-Adobe Illustrator

-BA in design/photo related field or significant experiencePlease, NO calls or emails. To apply for this position please click on the link below or copy and paste it into your browser:www.brightmove.com/ATS/PortalViewRequirement.do?reqGK=12309