Editor, Retail Customer Experience

Amazon.com hires people from all types of backgrounds, into positions based all over the world. We recruit the best and brightest. Why Join Amazon.com? At Amazon, we believe that every day is still Day One. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be a part of something great. Your day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and excitement behind Amazon. Editor, Retail Customer Experience Retail Customer Experience is looking for a creative, agile editor with exceptional writing talent and a great mind for marketing to work on cross-category events, new store launches, and other key customer-facing content. This is a great opportunity to work with a dynamic and fun team on a wide range of projects that satisfy and delight customers, strengthen the Amazon voice, and raise the bar for the quality of writing and merchandising across Amazon sites globally. You’ll also play a key role in improving the performance of promotional content on the site by participating in extensive cross-category testing around various aspects of content messaging, format, and targeting. Please include a cover letter with your application, along with several short writing samples (preferably non-fiction) that will give us a sense of your style.  Core responsibilities: Create smart, on-brand content for cross-site events, promotions and emails. Actively participate in continuous A/B testing around content format, messaging, graphics, and targeting to determine best marketing practices. Ensure that messaging on product pages and throughout the shopping experience is clear, accurate and customer-centric. Track and analyze performance metrics for your content. Assist in the development of editorial training and reference resources. Work with Amazon’s international editorial teams to localize US-created content for their own use. Outstanding writing skills—you must be able to write clear, concise, engaging content in a variety of contexts. Creativity coupled with an ability to multitask, prioritize, and meet deadlines. The ability to think analytically and strategically about content—you should be comfortable measuring content performance in quantitative as well as qualitative forms, and able to apply key learnings to the next project. Strong detail orientation. Previous copy edit experience is a plus. Comfort with ambiguity and a strong bias for action. Ability to work with people across multiple categories and functional areas, including technical teams. An ability to learn our in-house tools quickly. Previous web authoring experience (XML or HTML) is a plus.