Manager - Storage & Systems Engineering

About the Storage & UNIX Systems Engineer Manager Opportunity



Infospace is a company whose core business is technology. As the Storage Manager, you are part of a team whose primary responsibilities include Enterprise NAS, Enterprise Backups, and Enterprise SAN environments. This team is responsible for designing, troubleshooting, planning, and the development of all Enterprise Storage for Infospace online properties. As the Storage Manager, you will optimize storage availability, functionality, security, and performance for multiple shared properties. Apply your leadership skills to plan major system installations and mentor others in diagnosing and resolving complex hardware, software, and storage issues.



Essential Job Duties



* Track and manage all costs relating to server and storage hardware and software.

* Track, and manage workload, schedules, and support responsibilities of the team.

* Make recommendations regarding equipment, software upgrades, and development/support projects.

* Serve as a project manager for internal projects.

* Perform ongoing capacity planning.

* Participate in direct hands-on support within some or all of team responsibility areas. This will require skills in two or more of the following technologies:

* Provide and post procedural and informational documentation regarding all team systems and services on the company intranet.

* Participate or lead cross-functional project and process improvement activities as necessary.

* Provide direction to team, and prioritization of team activities, projects, and initiatives.

* Ensure all systems and procedures conform to Computing Security policy through review and audits.

* Conduct bi-annual performance reviews and set individual performance goals.



Essential Job Function for Specific Technologies



SAN Responsibilities

* Manage the enterprise SAN environment team whose core responsibilities include: HP EVA SAN technology and the Brocade SAN Directors.

* Manage and take ownership of the overall design, configure, and deployment of SAN solutions. This requires knowledge and hands on experience of Brocade and HP EVA technologies.

* Manage the performance and capacity planning: monitor, reconfigure, and tune all SAN technologies



* Facilitate the planning and document all SAN design and support responsibilities.

* Participate in scheduled off-hours service outage upgrades.

* Communicate issues clearly to business and technical groups within the company.



Enterprise Backup Responsibilities

* Manage the team responsible for the design, configure and maintain enterprise backup environment (CommVault) managing Windows and Unix systems.

* Manage the team responsible for the configuration and maintenance of enterprise backup and VTL technologies, including all remote locations

* Manage the team responsible for the performance and capacity planning: monitor, reconfigure, and tune backup library and CommVault software for performance improvements and future scalability.

* Manage the team responsible for the facilitation and planning of backup changes and feature upgrades

* Participate in scheduled off-hours service outage upgrades

* Communicate issues clearly to business and technical groups within the company. Communicate issues clearly to business and technical groups within the company.



NAS Responsibilities

* Solid background with Unix and Windows environments including maintaining CIFS and NFS protocols

* Provide 3rd tier support for the production site and services - troubleshoot technical problems as they arise.

* Enforce system and network security procedures.

* Performance and capacity planning: monitor, reconfigure, and tune NAS hardware and software for performance improvements and future scalability.

* Facilitate the planning of NAS storage changes and feature upgrades.

* Participate in scheduled off-hours service outage upgrades.

* Communicate issues clearly to business and technical groups within the company. Communicate issues clearly to business and technical groups within the company.



Unix Responsibilities

* Manage the team whose primary responsibilities include the evaluation, acquisition, installation, maintenance, and support of our unix server systems and storage infrastructure.

* This includes Suse Linux and Red Hat operating systems, and eDirectory/LDAP infrastructure.

* Lead and plan major installations and service upgrades or releases, and mentor and lead team members and others in diagnosing and resolving complex hardware, software, application and network problems.



* Performance and capacity planning: monitor, reconfigure, and tuning of all Unix technologies.

* Manage the team responsible for VMware management, deployment, maintenance and sustainment.


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