Online Business Operations Director, Travel Lodging

  Los Angeles based, Internet Brands, is currently seeking a full-time Online Business Operations Director, Travel Lodging to have general management responsibility for our travel lodging sites. The Online Business Operations Director will manage all aspects of operating of these sites including sales, marketing, customer service, content and community management, and ongoing product development. The Online Business Operations Director will also coordinate resources involved in the technical development and back-office business operation of these sites. Responsibilities:  o Overseeing profitability of sites including revenue optimization and expense management.o Managing sales staff including customer targeting, goal-setting, sales messaging and coordinating operational support.o Managing customer service staff (both in-house and remote), maximizing customer satisfaction/retention and operational efficiency.o Coordinating ongoing site management and product development, identifying feature enhancements, coordinating various sources of site content, and overseeing the nurture of various online communities.o Working with project managers who oversee the technical development and maintenance of the sites, and interfacing with the programming team as needed.o Coordinating matrixed resources in other departments including accounting, legal and human resources.o Monitoring competitive sites and relevant trends, and using this information in the effective management of our sites.o Managing various online ad networks including Google AdSense, as well as various affiliate partners.o Identifying opportunities for strategic and affiliate partnerships and coordinating these relationships.o Managing all other aspects involved in the effective operation of these sites. Requirements:o Internet industry management experience, ideally with a consumer-oriented web site.o Excellent familiarity with Internet, preferably including online communities and user-generated content.o Sales or sales management experience, preferably in advertising sales.o Prior marketing experience, ideally involving online advertising and search engine optimization.o Previous staff management experience and strong interpersonal skills.o Basic familiarity with internet technologies such as web site development desired but not required.o Strong quantitative and analytical skills.o High level of professionalism and willingness to approach work with a sense of urgency.o Bachelor's degree.  We offer a comprehensive compensation and benefits package including a casual work environment in the Los Angeles area (El Segundo).The position reports to General Manager of the Travel & Leisure Division.   Please send resumes to http://tbe.taleo.net/NA5/ats/careers/requisition.jsp?org=CARSDIRECT&cws=2&rid=229 or fax to 310-280-5201. Check us out! www.internetbrands.com ABOUT US: Los Angeles based Internet Brands (NASDAQ: INET) is a leading operator of media and e-commerce sites for researching "large ticket" consumer purchases. Our sites include CarsDirect.com as well as numerous travel, leisure and home-related sites. Our Travel & Leisure Division is rapidly growing and presently consists of 27 sites, grouped in three segments. The Travel Lodging segment of the division includes BBOnline.com, Vamoose.com, VacationHomes.com, VacationTimeshareRentals.com, CruiseMates.com, CruiseReviews.com, SlowTrav.com and recently acquired sites yet to be announced. The Travel Lodging segment empowers consumers to plan their travel more effectively by providing them with superior content and travel communities.  Keywords: Business Director, Internet, Travel, Sales, Management, Manager