Product Group Manager, Video

Motivated by creating great products and services and with a passion for media and entertainment, the role of Product Group Manager, Video is your opportunity to define the next generation of Web/Internet based Video & TV service across 20M U.S. households and beyond, and be at the nexus of content delivery convergence. This highly visible role within the industry is 50% business-product strategy 50% technical project management.

 

Synacor is a dynamic, fun and exciting company.  Jeans and t-shirts are typical office wear, even for the executives. Flexible work hours accommodate employees with special scheduling needs, early risers and those who need a little caffeinated kick-start each morning. Synacor's headquarters is located along Buffalo's waterfront and the Erie Basin Marina. Taking a few minutes to stretch your legs is as easy as walking the 1,000 feet or so to the water. The office wireless network even reaches a beautiful gazebo, making it easy to spend a little time outside while still being productive. We are looking for great people to join our team and be given the freedom to do the work they were hired to do.

 

Duties and Responsibilities Oversee a team of highly skilled designers and programmers to define the next generation Video offering across our client base, representing 20+ HHs.Execute the launch of new services, interfacing with a cross functional teams assigned to the Video group.Coordinate and communicate with business, technical and operations groups to understand objectives and limitations of each group and incorporate feedback into thorough, well-written product requirements document (PRD) that will deliver advanced capabilities across multiple, consumer branded websites.Responsible for developing managing video partner definitions and integrations, including our clients to incorporate their requirements in to our Video product roadmap.Provide technical oversight and be a liaison between deployment teams and engineering to facilitate technical issue escalation and prioritization of engineering resources. Provide good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle. Manage development documentation and create baseline requirements for marketing and training materials for support of release, marketing and sales efforts.Proactively identify process improvements and work to achieve consensus and drive implementation.Observe and track customer viewing trends.Other duties as assigned by management.

 

 

Education, Experience and Skills:

 

· Bachelor’s Degree, preferably in CIS or Business Administration, MBA or secondary degree preferred

· 4+ Product Management experience in the online industry with a rolodex of industry contacts and a solid understanding of emerging video trends

· Specific experience working in the online video space, ideally at a Web portal company and knowledgeable about Web video formats, products, coding and editing.

· Proven track record building and delivering products at a Web video, e-Commerce or Internet company

· Proven ability to effectively multi-task and manage a team.

· Creative problem solving abilities and innovative in development approach.

· Good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle.

· Exceptional communication skills, both verbal and written.

· Understanding of product lifecycle from inception through delivery and post-delivery support a plus.

 

This position is located in Buffalo, NY.  We will provide relocation.