Quality Assurance Senior Manager

GSI Commerce is a leading provider of e-commerce solutions that enable retailers, branded manufacturers, entertainment companies and professional sports organizations to operate e-commerce businesses. We provide solutions for our partners through our integrated e-commerce platform, which is comprised of three components: technology, logistics and customer care, and marketing services. We provide e-commerce solutions for approximately 60 partners. GSI Commerce is a leading provider of e-commerce solutions that enable retailers, branded manufacturers, entertainment companies and professional sports organizations to operate e-commerce businesses. We provide solutions for our partners through our integrated e-commerce platform, which is comprised of three components: technology, logistics and customer care, and marketing services. We provide e-commerce solutions for approximately 80 partners. Senior Manager - Quality AssuranceGSI Commerce provides an e-commerce solution enabling retailers, branded manufacturers, entertainment companies and professional sports organizations to operate e-commerce businesses. To view a list of some of our partners, please visit http://www.gsicommerce.com/partners/index.jspGSI's e-commerce solution includes Web site design and development, e-commerce technology, managed hosting, order fulfillment, customer service, merchandising and order management, online merchandising, customer relationship management, content development and online marketing. The company operates either all or a portion of the e-commerce businesses for approximately 60 partners. GSI Commerce trades on the Nasdaq Stock Exchange under the symbol, GSIC. Our Quality Assurance organization seeks a Senior Manager to provide hands-on leadership and guidance. Reporting to the Director of Quality Assurance, this role calls for strong leadership experience in a Quality Assurance organization. Duties include, but are not limited to:' Provide leadership to the Quality Assurance team, including defining policies, procedures and practices.' Maintain awareness of system changes and Quality Assurance and technological advancements, as well as actively pursue process improvement opportunities.' Ensure high staff productivity and morale through training, coaching, and management.' Monitor performance of team players; assist in the preparation of team player Career Development Plans, the salary decision process, and coaching for direct reports.' Leads the QA Analysis, QA Automation and QA Performance teams through the execution of the tactical plan.' Manages the delivery and support of QA services through adherence to the SDLC and QA methodology.' Acountable for the development of release Test Plan and the post-implementation report.' Oversees the project testing plans and implements changes for efficiencies within or between projects. ' Prepare test estimates and project schedules.' Responsible for the overall resource management within the department.' Track the execution of the release testing schedule. ' Responsible for the release defect management. Reports release defect information. Guides through resolution and calls attention to priority issues. Responsible for preparing the final go/no go release recommendation.' Serve as an escalation path for QA Production Support activities.' Set standards, metrics and best practices for the QA team.' Recruits highly skilled and motivated QA staff and evaluates team players performance. Mentors less experienced Team Players on QA best practices and methodology.' Works with Director to define the QA strategy.' Develop, document and maintain QA methodologies, processes and procedures.' Provide career and technical advice to QA Team Players.' Utilize tools and methodologies to improve individual effectiveness and to increase efficiencies in the QA process. Identify trends and implement corrective actions. ' Review requirements and specification to identify potential risks to quality, identify ambiguities or omissions, and ensure testability. Work with project team to recommend and implement steps to mitigate identified risks. ' Ensure team adherence to established standards and methodologies.' Develop and sustains appropriate relationship with peers and other project team members.' May be asked to manage capital and expense budgets. Required Skills:' The ability to form durable work relationships, use of good judgment and the ability to work effectively with a diverse workforce.' Bachelor's Degree or an equivalent combination of education and work experience.' Training on project management or equivalent knowledge. Training on Supervisory and Team building skills.' 5-7 years experience in Quality Assurance. ' 3-5 years experience of software testing lead experience. ' Proven ability, vision and skills to lead a department towards specific goals in a rapid changing environment. Proven leadership and mentoring capabilities. Good judgment and the ability to work effectively with a diverse workforce.' Experience with system development lifecycle. Extensive knowledge and work experience of test engineering methodologies. ' Working knowledge of testing concepts, verification and validation techniques, defect management, quantitative methods, risk management and measurement programs. Working knowledge of defect tracking, quality principles and testing tools.' Excellent verbal and written communication skills. Strong analytical, problem solving and planning ability. Detailed oriented and observant. Ability to multi-task to accomplish workload efficiently. Excellent time management.' Good work ethic and general business acumen.' Ability to interact and influence clients, team members, various levels of management and external groups. Experience negotiating with business partners and external vendors.' Supervisory and administrative experience. Performance management. Staffing. Experience on budgetary responsibilities.' Understanding of various technologies, relational database principles, client/server infrastructure, and n-tier architecture concepts. Proficient on Microsoft Office suite. Knowledge of Sybase, Oracle, Web and Middle tier testing.' Working experience with risk management, statistical analysis, quality assurance and quality control practices. RESPOND HERE! Respond immediately by accessing the following dedicated online response form which will allow you to cut and paste your resume. This form will go directly and immediately to the hiring authority for this position. Access the online response form at: http://sh.webhire.com/servlet/resp/rf?jobid=2195369&boardid=749 RESPOND HERE! Respond immediately by accessing the following dedicated online response form which will allow you to cut and paste your resume. This form will go directly and immediately to the hiring authority for this position. Access the online response form at: http://sh.webhire.com/servlet/resp/ Job Title: Quality Assurance Senior Manager Company: GSI Commerce Solutions, Inc. Solutions, Inc. Location: King of Prussia, PA 19406 Job Category: IT/Software Development Career Level: Manager (Manager/Supervisor of Staff) Company: GSI Commerce Solutions, Inc. Solutions, Inc. Reference Code: gsi-00002601 GSI Commerce is an Equal Opportunity Employer.