Sr. Product Manager

The Sr. Product Manager will be an integral team member of a new eHarmony service. Qualified candidates must have web based product/service experience. This role is responsible for increasing customer registrations, sales conversion and customer satisfaction. S/he will gather market and technical requirements, develop strategic product plans, create specific product requirements, coordinate project schedules and timelines, and ensure effective communications within the cross-functional team. The Product Manager will coordinate activities with multiple groups including Engineering, Marketing Programs, Content, Creative, Sales, and Customer Service to ensure successful delivery on key product objectives and will be responsible for key conversion metrics.   ESSENTIAL FUNCTIONS: Assess market competition by comparing the company's product to competitors' products for product area of responsibility. Identify and defend against competitive threats; identify and exploit competitor's weaknesses. Create, manage and execute product requirement documents that meet business objectives & goals. Coordinate with other departments when implementing the project plans (Engineering, Marketing, Customer Care, Analytics and Quality Assuarance). Update and augment the product plans as necessary. Work with key cross-functional teams to manage and deliver all product projects on time and within budget; balance product requirements and market impact against time to market and project risks. Monitor, evaluate, prioritize, and incorporate customer and prospect feedback into project plans and regularly scheduled enhancement releases. Monitor key conversion metrics to support continual optimization of the product and business plan. Create and maintain weekly, monthly, quarterly and annual management reports to track progress against plan for key metrics including product usage, customer satisfaction and market share. Identify performance gaps and work to resolution. JOB QUALIFICATIONS: BA/BS Required; MBA a plus Excellent communication and interpersonal skills 5+ years of comparable product management experience (start-up experience is valued) Internet or software product management experience required (business to consumer) Thorough understanding of Internet/Software product development processes Proven track record coordinating cross-functional teams to deliver projects on time and within budget Ability to effectively influence multiple teams to drive internal consensus and common goals Proven creative problem solving and innovative mindset Self-motivated worker with entrepreneurial passion and ability to effectively multi-task If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=500267-3-143 Company:   eHarmony.com Location:   US-CA-Pasadena Job Category:   IT/Software Development Career Level:   Experienced (Non-Manager) Company:   eHarmony.com Reference Code:   1099