Systems Administrator

 

If you are interested in a Startup Environment and don't have to worry about the financial state of the company, plus you have an entrepreneurial spirit then this is where you belong.

This is such a great opportunity for someone who wants to grow with a company and have ownership of the product they are working on.

Important to our culture: smart, fun, someone who wants a work-life balance, integrity, among other strong attributes we look for in someone to join our great world.

Other reasons to join OpenMarket:
o wireless is booming
o alternative payments is booming
o we are at the heart of both for the mobile space in the US
o we have a strategic advantage in this space over anyone else with our ownership by Amdocs (a huge telecom/wireless provider) and Qpass (who runs the software inside many of the carriers) - so we have access and insights to both sides of the commerce equation - consumers and carriers.




SYSTEM ADMINISTRATOR

ESSENTIAL FUNCTIONS:

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling co-workers, and contribute to the overall success of the organization.

This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

This individual is accountable for the following systems: Linux and Windows systems that support Web Services infrastructure.  Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

SA Engineering and Provisioning

1. Engineering of SA-related solutions for various project and operational needs.

2. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

3. Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.

4. Develop and maintain installation and configuration procedures.

5. Contribute to and maintain system standards.

6. Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.

Operations and Support

7. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

8. Perform regular security monitoring to identify any possible intrusions.

9. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

10. Perform regular file archival and purge as necessary.

11. Create, change, and delete user accounts per request.

12. Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.

13. Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.

Maintenance

14. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

15. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.

16. Maintain operational, configuration, or other procedures.

17. Perform periodic performance reporting to support capacity planning.

18. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.

19. Maintain data center environmental and monitoring equipment.


COMPLEXITY/PROBLEM SOLVING:

1. Position deals with a variety of problems and sometime has to decide which answer is best. The questions/issues are typically clear and require determination of which answer (from a few choices) is the best.

DISCRETION/LATITUDE/DECISION-MAKING:

1. Decisions normally have a noticeable effect department-wide and company-wide, and judgment errors can typically require one to two weeks to correct or reverse.

COMMUNICATIONS/INTERPERSONAL CONTACTS:

1. Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.

2. Provides occasional guidance, some of which is technical.

WORKING CONDITIONS/PHYSICAL EFFORT:

1. Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice.

2. May be required to lift up to 50 pounds, occasionally.

2. No regular travel required.

KNOWLEDGE/SKILLS:


1. Bachelor (4-year) degree, preferred, or equivalent experience

2. Four to six years system administration experience.

3. Experience in:Enterprise Monitoring Systems for OS, Network, DB, HW, end-to-end service application monitoring

REQUIREDLinux experience CENT OS 5 OPEN NMS MY SQL DB

DESIREDOracle 10G Oracle 11G Oracle RAC

 

This is a full-time (exempt) position.

Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation. If you are interested in a rewarding, challenging, empowering workplace, please contact us today at jobs@openmarket.com !

 

All positions are located in Seattle, WA unless other wise noted.

 

We are unable to sponsor new U.S. work visas at this time. OpenMarket benefits and standard relocation packages will apply.

 

Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation.