HELP DESK -9 a.m. - 5 p.m. at National Trial Litigation Law Firm

National Trial Litigaton Law Firm with large offices in Downtown Los Angeles has an immediate opening for a Level 1 HELP DESK / SUPPORT TECHNICIAN CANDIDATE. The hours are 9 a.m. - 5 p.m. (7 hour work day)
Help Desk experience at a law firm preferred - or a Fortune 500 company.
You will support the Firm's 750 users firm-wide.

This is a top rated, Ivy League, Globally recognized National Trial law firm. Perks include super casual dress, 35 hour work weeks, three bonuses per year on top of base salary, extra pay if you work between 36-40 hour work weeks, annual review for raise, pension, full medical benefits and parking. Fun and very exciting work environment!!


JOB REQUIREMENTS:
Minimum 2 years experience in Level I help desk support in comparable IT environment; strong troubleshooting skills and able to learn technology quickly; Able to prioritize and multi-task; able to work independently without supervision; wiling to work after-hours or on weekends if necessary.

IT ENVIRONMENT:
Servers: HP Proliant; Network O/S: Windows Server 2003 R2; Network Storage- EMC SAN/NAS; Network Backup- Commvault; Network Management and Workstation Imaging- Altiris; Messaging- Exchange 2003/Outlook 2003; PDA E-Mail Support- Blackberry Enterprise Server 4.0; Document Management- Interwoven Filesite; Database- SQL 2000, SQL 2007, Access, Concordance, Summation; Remote Access- Citrix Metaframe Presentation Server; Network Technology -Cisco, 6500, 4500, 3700, 3500 Series Switches, 3660 Series Routers, PIX 515/525; Workstations- Dell Optiplex, Windows XP Professional; Primary Desktop Applications - Microsoft Office 2003, Interwoven Mailsite; Accounting Software- Elite Enterprise, Sage Carpe Diem.

Please email a formal resume in WORD to amy@kossoris.com - no Monster resumes! (Please include salary requirement)