LITIGATION TECHNOLOGY ANALYST

 Litigation Technology Consultant will provide consulting and coordination to case teams and internal team members on day-to-day technology support for active cases based on initial requirements gathered by senior litigation technology consultants (SLTCs). Litigation technology consultants (LTCs) will work with applications analysts to ensure discovery reviews and productions are well-executed. Further, LTCs will serve as primary, case-related points of contact for vendors working on technology deliverables and or providing services for specific cases. LTCs will work closely with SLTCs to ensure technology project management and coordination needs of the case teams are being met with satisfaction.

ESSENTIAL JOB FUNCTIONS:

Provide advice, training and support in the use and function of litigation support software programs, including but not limited to: Introspect, CaseMap, TimeMap, Summation, Concordance, IPRO, Doculex, iConect, and LiveNote.
In addition, provide advice, training and support for externally hosted technology solutions related to litigation discovery and litigation case management.
Address end user or management requests pertaining to subject matter expertise and team functions confidently and with urgency.
Participate in Application upgrades, projects and testing as needed.
Coordinate and track case-related technology usage during collection, discovery review and production.
In addition, assist Trial Technology Consultant with technology and data transition if case goes to trial or other litigation-related proceeding where presentation or trial support is needed.
Assist in conducting research, software demonstrations, and application testing.
Participate in the documentation and training of new litigation support applications.
Provide third-level end user technical support when needed.
Provide project status reports to management.
Act as a liaison between IT and case teams.
Track ALL billable and non-billable hours worked in Carpe Diem.
Maintain internal documentation:
Log all new cases into the Litigation Support Database to indicate software tools used and data locations for all resources.
Keep others in the IT / Litigation Support apprised of major client initiatives.
Create and update technical documentation for Litigation Support applications as assigned.
Maintain and share preferred vendor contacts for litigation support services
Act as the main operational contact for outside vendors who provide litigation support services to the Firm per case assignment.
Train end-users and other IT staff as needed.
Assist other IT Staff members where appropriate.
Provide on-call support on a rotating basis as assigned.
Required Skills:
· Two-year or four-year degree in a technology-related major is preferred.

· Requires three or more years experience in the Litigation Support Industry with a law firm litigation support department, as a technology paralegal, or with a litigation support vendor. Must demonstrate a solid understanding of litigation workflow as it relates to technology application.

· Must possess good communication skills and relate effectively to legal professionals.

· Must possess a solid understanding and competence in using core litigation software including but not limited to: Introspect, CaseMap, TimeMap, Summation, Concordance, IPRO, Doculex, iConect, and LiveNote

· Must demonstrate solid business management skills (particularly in the areas of vendor relationships, pricing negotiation, project management, software and service evaluation.

· Must demonstrate solid business writing skills, for the purposes of case status reporting, basic proposal writing and written negotiations.

· Must possess good communication skills and relate effectively to legal professionals.

· Must demonstrate solid business management skills (particularly in the areas of vendor relationships, pricing negotiation, project management, software and service evaluation.

· Solid business writing skills, for the purposes of case status reporting, basic proposal writing and written negotiations are all strongly preferred.

· Must have excellent analytical and troubleshooting skills.

· Must have solid ability to multi-task

· Must possess strong time-management and organizational skills.

· Ability to work odd hours as required by case team lead and courts.
Non-Tech Skills:
ABILITY TO TRAVEL PER CASE REQUIREMENTS. ON CALL ROTATION
Benefits: Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, Paid Sick Leave, 401(k), Paid Training, Vision Insurance