Mail and Copy Manager-Legal environment

We are presently hiring a SITE Manager to lead a team at a high profile account in Wilmington, DE.  This position requires a candidate with a track record of successfully managing a team of 8 people in a mailroom/ copy center LEGAL environment. This manager must have experience in Office Services Management, or Facilities Management.

 

YOU MUST HAVE LITIGATION COPY MANAGEMENT EXPERIENCE.

 

EXPERIENCE IN THE DIGITAL ENVIORNMENT (I-PRO, INTERWOVAN, LAW) PREFERRED.

 

Experience working in a LEGAL setting a MUST!

 

 

 

RESPONSIBILITIES:

 Providing excellences in services provided to client including but not limited to, Mail, Distribution & Copy Center.

 Function as a liaison between the client and our organization

 Prioritize and schedule all work including overflow work to backup facility

 Ensure staff is meeting quality and productivity standards

 Ensure proper maintenance and usage of all equipment and supplies

 Ensure production targets onsite are met daily, weekly, and monthly

 Interface with the client, operations team, and corporate departments as necessary

 Initiate communication and problem solving with regard to customer concerns.

 Recommends Service Enhancements & Value add to clients.

 Hire, train, develop, and appraise staff effectively.

 Manage budget and control expenses effectively 


MINIMUM QUALIFICATIONS:

 Excellent computer skills; spreadsheets applications

 Advanced customer service skills, professional attitude & appearance

 Create a customer-focused environment

 Strong organizational, administrative, record keeping & time management skills.

 Successful track record in motivating and managing a staff

 Ability to manage to 8 non-exempt employees

 This Manager must have excellent verbal and written communications skills.

 The candidate selected must be dependable, reliable, detail oriented with good organizational skills as well as have self-initiative

 

 

We offer stability, growth, and excellent benefits.

 

You can learn more about our organization by visiting www.OBSconnect.com

 

Advancing document process management to a higher level

Océ Business Services is one of the world’s leading providers of document process management services and technology to law firms, corporations and the public sector. Its spectrum of managed solutions spans the document lifecycle. These include print/copy, mail services, Six Sigma® based performance management, records management and eDiscovery. CaseData is a division of Océ Business Services and one of the most experienced providers of eDiscovery, paper discovery, forensics and web-based review services for complex litigation and regulatory compliance matters. Océ Business Services’ integrated capabilities allow it to serve enterprise-wide requirements with advanced technology, people and processes. By enabling organizations to manage and control document assets, Océ helps reduce costs, increase efficiency, mitigate risk and introduce innovation.

 

 

E-mail your resume & salary requirements to:

 Adrienne.mckeown@oce.com



Equal Opportunity Employer

M/F/D/V