Operations Manager

 

Position Description:  Production Manager

The production manager is responsible for maintaining the day to day operations of our copy center located in a law firm servicing our clients with their document production needs.  The production manager must effectively allocate resources in a timely manner to meet our clients document production deadlines.  This position reports to the Director of Legal Operations. 

Responsibilities:

Select, hire and train production associates

Ability to effectively schedule resources to meet goals

Monitors production volume and quality results of the facility and takes appropriate action to resolve issues.

Responsible for reporting daily production numbers to the client and account manager

Participates in continuous process improvements

Builds an enthusiastic, motivated team focused on achieving production and quality expectations

Ensures that production associates adhere to the company’s policies and procedures

 

Background Requirements:

Proven track record of leading and managing a team in a production, manufacturing and/ or client service environment

Working knowledge of office equipment -copy, fax, scanning

Proficient in Microsoft office applications

Past experience in a legal environment a plus but not requiredBilingual in English/spanish